Quality Engineer

Brooks Instrument ( www.brooksinstrument.com ), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a Quality Engineer   position that will be based at the company headquarters in Hatfield, Pennsylvania (suburban Philadelphia). The company has manufacturing locations in Pennsylvania, Hungary, Malaysia and Korea, and also maintains sales and service offices throughout the world. Our high-tech products are used in laboratory and process applications in end markets such as: oil & gas, petrochemical, medical devices, waste water, life sciences, and analytical instruments.  Brooks is a division of ITW (Illinois Tool Works), a fortune 200 company. ITW is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. The company has operations in 56 countries and employs over 50,000 employees. These talented employees, many of whom have specialized engineering or scientific expertise, contribute to ITW’s global leadership in innovation. The company is proud of its broad portfolio of nearly 10,000 active patents, and is focused on fully leveraging its highly differentiated business model to deliver solid growth with consistent best-in-class margins and return on capital. Basic Function Responsible for ensuring that Brooks’ design and manufacturing processes are performed correctly using the appropriate tools, materials, and processes.  Responsible for quality control activities including planning, development, application, and maintenance of quality standards for manufacturing finished product. This individual must be self-directed, highly motivated, and organized with strong analytical thinking and problem solving skills. They must also possess the ability to work on multiple activities simultaneously in a cross functional team environment with a focus on customer satisfaction. Essential Duties & Responsibilities Performs quality engineering functions, quality audits and sets quality standards for both in-process and finished products and materials. Participate in the maintenance of ISO 9001 documentation, perform internal quality system audits to identify and correct deficiencies or non-conformances, and provide Quality Certificate support as needed. Develop sampling plans, design forms for recording, evaluating, and reporting quality data, and write instructions on the use of such forms. Participate in the review of customer documentation to identify and ensure fulfillment of customer requirements (i.e. copy exact). Participate in the review of design, manufacturing, and test documentation to ensure that applicable system and contract quality requirements are met. Initiate plans, procedures, and/or actions to prevent/eliminate product and systemic quality problems. Prepare slides for regular Quality review meetings. Participate in regular quality improvement meetings. Develop and administer department quality information, including the auditing of quality plans to permit identification and correction of deficiencies. Verify and approve all department operation instructions and provide the necessary support for a complete understanding of the operation instructions and their application. Participate in customer visits, surveys, and audits. Coordinate and evaluate annual product validations. Coordinate the timely resolution of customer quality issues and response to customers. Analyze customer complaints and field failures.  Coordinate corrective action (8D), follow-up, and reporting. Support customer update meetings. Track and follow-up corrective and preventive action (CAPA), customer complaint (CC), failure analysis (FA) and similar cases in Trackwise. Perform project-specific tasks as required (e.g., customer required first article inspection, qualification test failure analysis, etc.) to ensure compliance to individual project requirements. Drive and/or support resolution of