Triage Engineer, Autonomy (1 year contract, maternity leave cover)

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Summary In this role you will work in collaboration with feature engineering and help guide the development process & bug triage to ensure overall quality metrics are satisfied and explore opportunities for feature improvements to help achieve our goal of delivering world-class products!

Collaborate cross-functionally with multiple software teams & feature engineering teams to root cause vehicle and system-level software defects from multiple sources (Including internal and external customer-facing issues). Ensure bug reports have sufficient information for diagnosis and prioritization, including severity, customer impact, reproducibility, ownership, etc. Identify trends for issues on a per component and a per release basis and create KPIs and dashboards by working in conjunction with the Cloud and Data team Provide visibility into the latest ticket status and highlight items that appear to have stalled Work with cross-functional teams and other Technical Program Managers to ensure timely delivery of software fixes, including but not limited to software application, integration, system test, security, and hardware teams Qualifications Bachelor's or Master’s degree in a technical discipline or equivalent experience At least 1-3 years of professional experience in Software Development/Operations. Experienced with defect management and working with cross-functional teams in a Product / Feature development environment Experience with data analytics in relation to feature validation and evaluation of trends to drive quality metrics and highlight potential opportunities for improvement Ability to read and understand code (C/C++, Python and SQL) Experienced with management tools such as Jira, Confluence, JAMA, Databricks etc Understanding/knowledge of active safety as well as L2+ autonomous vehicle systems/features Excellent presentation and communication skills, both written and verbal Proven ability to work with ambiguity and be self-motivated Familiarity with Agile methodology and continuous integration concepts for developing and implementing software Systems engineering experience in relation to automated driving and active safety hardware/software development/integration is a plus Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy and Technology Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic,