Payments Tech - QA Testing Analyst - Senior

Description Summary: The QA Testing Analyst - Senior is responsible for leading quality assurance activities for complex payments organization platform initiatives across multiple applications, integrations, and development environments. This role owns end-to-end test planning, test case development, manual and automated test execution, performance testing, defect management, and production-readiness validation. The analyst collaborates closely with Business, Product, Development, Architecture, Operations, Vendor, and cross-impacted application teams to ensure complete test coverage and successful delivery. The role also provides leadership and technical guidance to offshore QA team members, supports automation and continuous improvement initiatives, and ensures testing deliverables comply with standards, project timelines, and quality expectations.

Lead end-to-end (E2E) testing across multiple applications, APIs, vendor integrations, and downstream systems to ensure complete business process validation. Partner closely with Business, Product Owners, Development, Architecture, Infrastructure, Operations, and third-party vendor teams to coordinate test planning, execution, defect resolution, and production readiness activities. Act as the QA lead for cross-functional initiatives by defining overall test strategy, scope, test environments, test data requirements, and testing timelines. Design, develop, maintain, and execute automated test suites for UI, API, integration, regression, and end-to-end business workflows. Establish and continuously improve QA automation frameworks to increase test coverage, reduce manual effort, and support CI/CD and DevSecOps delivery pipelines. Create, execute, and maintain performance, load, stress, and volume testing suites to validate application scalability, reliability, and operational readiness. Analyze performance testing results, identify bottlenecks, collaborate with development teams on tuning activities, and validate remediation efforts. Lead and mentor offshore QA team members by providing testing direction, task prioritization, quality reviews, knowledge transfer, and technical guidance. Coordinate testing activities across distributed onsite and offshore teams to ensure timely delivery of test artifacts and successful project execution. Drive defect triage sessions with cross-functional teams and ensure critical issues are prioritized, tracked, and resolved within project timelines. Validate functional, integration, regression, automation, performance, security, and production verification test results prior to release approvals. Collaborate with business stakeholders and cross-impacted application teams to ensure complete test coverage for customer-facing and backend processes. Support production deployments, post-release validations, and warranty activities, ensuring successful implementation of business capabilities.

Bachelor's Degree 5+ years of related experience or an additional 2+ years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of bachelor’s degree Preferred Qualifications: QA experience with expertise in both manual and automated testing methodologies. Experience leading QA efforts for enterprise-scale applications involving APIs, microservices, distributed systems, and third-party integrations. Hands-on experience with test automation tools such as Selenium, Cypress, Playwright, Rest Assured, ReadyAPI, Postman, or equivalent technologies. Experience implementing automated API, UI, regression, and integration testing solutions. Experience creating and executing performance/load testing using JMeter, LoadRunner, Gatling, BlazeMeter, or similar tools. Experience coordinating and leading offshore QA teams in Agile delivery environments. Strong SQL and data validation skills with experience validating large datasets and complex business transactions.