Sr Network Engineer

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

As a Sr Network Engineer, you’ll help build and protect the network foundation that keeps Southwest connected across airports, our Corporate Campus, data centers, and cloud environments. You’ll lead the research, design, and implementation of enterprise network solutions, helping ensure critical systems remain available, scalable, and ready to support the operation. Partnering with Enterprise Architecture, vendors, and Technology Teams, you’ll shape platform strategy, monitor performance and capacity, resolve complex issues, and introduce new technologies that strengthen network reliability. You’ll also provide technical guidance and mentorship to other Engineers while leading project work through design and implementation, including changes completed during designated Network Engineering change windows. Through deep technical expertise, proactive problem-solving, and strong collaboration, you’ll help deliver the secure and dependable connectivity Southwest’s Employees, Customers, and operation rely on every day. Additional details This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.  U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Oversee vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over life cycles while also guiding others Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes Provide innovative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity Create the platform strategy and road map in collaboration with Enterprise Architecture Identify opportunities proactively to adopt emerging industry trends in collaboration with Enterprise Architecture Meet commitments and deliverables as related to leading projects and/or project oversight Provide technical development, mentoring, and guide the work of others Create and follow Network/Traffic flow Diagrams May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to analyze and resolve problems of high complexity Expert knowledge of hardware components, systems, software, and networking technologies Ability to mentor/guide others to perform