Distribution Administrator

FARO INSIGHT Exists to Turn Reality into Understanding   We believe the world is shaped by decisions and those decisions only hold up when they’re grounded in objective truth. Our solutions capture buildings, sites and scenes exactly as they are and transform that data into insight teams can use to plan, verify, investigate and act with confidence. Across Architecture, Engineering & Construction (AECO), Geospatial and Public Safety, we support professionals who establish truth, verify progress, investigate events and protect people & places. From surveyors defining the foundations of a project, to architects and builders coordinating complex infrastructure, to public safety professionals documenting critical incidents to deliver justice to communities. Our solutions underpin accountability and inspire trust in every decision. At FARO INSIGHT, we admire individuals who wish to shape the future with us. Who believe leadership starts with responsibility. Who believe great innovation serves real-world outcomes. And who believe in long-term impact, over short-term noise. Here, you will be part of a team that puts those beliefs into action, creating work that makes a meaningful difference. Insight You Can Build On.   To support our growth across APAC, we are looking for a Distribution Administrator based in Malaysia.  In this role, you will work closely with distributors, channel partners, and internal teams to drive partner success, operational excellence, and revenue growth. How you will make a difference: The Distribution Administrator supports the development, management, and growth of the international indirect sales channel by combining operational excellence and partner-facing activities. The role acts as a central interface between internal teams, distributors, and channel managers, ensuring efficient execution of sales processes and partner enablement while supporting revenue growth. Key Responsibilities

Distribution Administrator Support & Relationship Management

Serve as the primary operational contact for distributors and channel partners. Support partner onboarding activities and ongoing engagement. Build and maintain positive working relationships with channel stakeholders. Assist Channel Managers in driving partner success and growth.

2. Sales Operations & Deal Execution

Prepare quotations and manage sales documentation Maintain accurate CRM records, sales pipeline and forecasting Ensure compliance documentation

3. Channel Performance & Reporting

Monitor and track partner performance metrics. Support regional business reviews and performance reporting. Assist with sales forecasting and business planning activities. Help identify opportunities to improve channel effectiveness and performance.

4. Partner Enablement & Coordination

Support trainings, demos, and partner events Support partner marketing initiatives and lead-generation activities.

5. Cross-functional Collaboration

Work closely with Sales, Marketing, Customer Success, and Technical teams. Facilitate communication and coordination between internal and external stakeholders. Support consistent execution of regional growth initiatives and partner programs.

Key Competencies

Proven ability to build and maintain strong business relationships Strong customer focus and commitment to partner success Planning & Results Orientation Strong communication skills with fluency in English Effective negotiation skills International experience preferred and cross-cultural awareness preferred Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs

Qualifications & Experience ​

Bachelor’s degree or equivalent professional experience in supporting distributors, resellers or partner networks Min 2 to 5 years