Production Supervisor

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Production Supervisor - Hicksville, NY The Opportunity : Ensure the timely production of quality products that meet or exceed customer expectations. Proactively manage departmental metrics that impact cost (e.g., downtime, make-readies, run speed and waste). Ensure compliance with all company policies and procedures, all S.O.Ps, work instructions, and GMPs. Responsible for day-to-day management of department including handing out work assignments, daily planning, managing performance of direct reports, operational decisions, problem-solving, and conflict management. How You Will Impact Smurfit Westrock : Fosters a team atmosphere, provides vision, and demonstrates support of the company’s core processes, leadership, and decisions. Ensures department meets production and quality goals daily. Identifies, documents, and shares departmental metrics for Productivity, Safety, Quality, Waste and any other metrics required by the company. Plans and schedules staffing to meet workload requirements and productivity standards. Manages employee performance by setting goals and consistently holding employees accountable for meeting performance standards. Conducts on-time performance reviews of direct reports and use data to improve productivity. Performs duties of the Production Clerk when needed. Trains or ensures training is conducted in Safety, GMPs, Quality systems rules and procedures. Ensures compliance to all company policies and procedures. Supports Customer Service representatives by providing timely up to date information on production status and issues. Understands the functions and capabilities of various departments and uses those resources effectively. Analyzes root causes and solves problems effectively and in a timely manner. Leads, motivates, and inspires individual workers and teams. Manages effectively through change, transition, and conflict. Owns issues and problems, seeing them through to resolution. Ensures employees are cross-trained and given opportunities to learn new things. Provides needed resources and support (technical, training, motivational). Builds collaborative relationships within the organization. Identifies and resolves potential safety problems; responds to safety audits. Writes S.O.Ps as needed; submits revision requests and creates temporary work instructions. Produces daily production reports as required. Maintains up to date and accurate information in both hard copy and electronic formats. Ensures all documentation/time sheets are legible and accurate. Addresses both internal and external corrective actions. Maintains a clean work environment (5S Basics). Leads effective department meetings. Performs other job duties as assigned. What You Need to Succeed : High school diploma or general education degree (G.E.D.); college degree preferred. Minimum 3 years’ supervisory experience if external candidate; printing experience preferred. Able to do the jobs he/she is supervising or to quickly gain a working knowledge of those jobs. Must demonstrate strong technical knowledge and ability to lead and motivate others. Ability to meet and/or pass the minimum requirement on a mechanical test or have demonstrated mechanical aptitude through prior work experience. Math and measurement skills to understand, track, analyze, and report on operating metrics. Effective interpersonal communication skills. Ability to foster teamwork and motivate individual performers. Knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and