Senior Manager, Managerial Consulting - Program Transformation and Vendor Strategy

The Senior Manager, Managerial Consulting is a leadership role within Kaiser Permanente Southern California Regional Behavioral Health, supporting Autism and Developmental Delay (ASD/DD) program and Applied Behavioral Analysis (ABA) vendor strategy transformation efforts. The position leads the ASD/DD team and oversees vendor strategy, operations, and program optimization across ASD/DD services including ABA. Ideal candidates will bring ASD/DD and ABA experience and clinical background such as a Board Certified Behavior Analyst (BCBA), developmental psychologist, or similar background. Experience leading teams, healthcare operations, vendor management, and complex cross-functional initiatives is also strongly preferred. This position is open to candidates throughout Southern California and offers flexible remote work with periodic travel to Pasadena for onsite meetings and collaboration.

Manages team(s) of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or complex workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Manages the work of multiple project/program team members by ensuring the coordination of internal and/ or external resources. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs for units and ensures the proactive monitoring and identification of client, project, program, and/or business risks. Manages change management plans associated with business initiatives. Manages team members in the assessment of strategic performance metrics to support business initiatives. Manages vendor management as required. Monitors and takes accountability for compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures.

Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance;