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LKS Technical Instructor (OMD)

KLA Corporation

Hsinchu, TaiwanFull TimeMidH-1B sponsor company
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Location
Hsinchu, Taiwan
Employment
Full Time
Work model
On-Site
Level
Mid
H-1B history
85 approvals (FY2023)
Posted

About this role

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Role

LKS is looking for an experienced technical engineer to join its team of technical trainers to support OMD products.

Responsibilities

The instructor will be responsible to engage in various training and development activities with senior instructors, NPI engineers, manufacturing engineers and PSO team members. The instructor is expected to master the technical know-how of the assigned tools, develop training material, build training plans, validate service documentation/procedures and deliver well-managed training to field engineers.   Detailed responsibilities include: Develop and deliver technical training on service, maintenance, installation, repair, and troubleshooting. Use the combination of product technical skills and training skills together to deliver high-quality service training to KLA field service engineers, technical support engineers, and install engineers and external customers. Participate in tool building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product. Maintain and stay up to date on new product changes and updates. Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans. Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assesses efforts, time and resource requirements; maintains action trackers and project documentation. Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans. Learn and use new software and tools to develop high-quality videos, remote training, web-based modules, augment reality models and simulations to deliver highly engaging learning experiences. Fully maintain the assigned tools or equipment in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades. Follow and apply standard training design and development best practices, formats and templates. Review and validate service procedures on the tool. Assess the need to update documentation. Monitors the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly.   Travel/Shifts This position may require > 25% international travel and conduct training classes in afternoon/evening shifts.

Minimum Qualifications

Qualifications An engineering degree in optical, mechanical, or electrical engineering Minimum 5-10 years of in-depth technical experience on KLA metrology equipment. Preferred experience on OMD (or FAST) products on one or more platforms. Experience on other metrology equipment backed

Listing verified . Applications go through the company's official careers site.

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