Client Account Lead - Asset Management Services

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    The Commercial Real Estate industry (CRE) is at an inflection point driven by several disruptive macroeconomic factors including on-going market volatility, changing demographics, rapid evolution in technology and data analytics, and the implications of ESG regulations. These factors are contributing to increased complexity and cost in owning, managing, and occupying real estate assets. Investors are requiring faster, data-driven insight, consistent reporting and an integrated view of risk, return and operational performance. JLL is evolving its advisory approach to key clients by drawing together current complementary skill sets into a newly formed team focused on Strategic Value Advisory within the Value & Risk Advisory group. The team will deliver advice to clients alongside the Valuations business through three Advisory service pillars – Investor, Credit and Asset (including Asset Management Services). The Strategic Value Advisory offer is powered by JLL's market-leading "quants-driven" approach, combining proprietary analytics, predictive modelling, and execution capability to deliver measurable asset and portfolio performance for clients and compelling commercial outcomes for JLL. Within JLL Asset Management Services, we are reimagining how Asset Management support is conceived and executed: building a data-enabled, capital-aware and globally consistent platform that connects real estate operations directly to investment strategy in a streamlined and scalable way. The Asset Management Services offer combines established strategic Asset Management expertise with JLL's "quants-driven" approach to optimize asset-level performance and operational performance for clients.

Overview JLL's Asset Management Services team provides dedicated analytical and deliverable-production support for an institutional investor client managing a diversified portfolio of commercial real estate assets across the US. This team functions as a high-efficiency extension of the client's existing platform, designed to enhance process efficiency, standardize reporting outputs, and scale analytical capacity in alignment with portfolio business plans, investment objectives, and value creation goals. The team is structured with a Client Account Lead serving as the primary client relationship manager and platform execution lead, supported by a regional account team that will coordinate reporting delivery and maintain data integrity across the portfolio. The account team will work together to ensure standardized deliverable production, financial reporting accuracy, and consistency in performance tracking methodologies, while drawing on JLL's innovation and technology resources to enhance reporting and deliverable production through automation and advanced analytics. The specific team structure and roles will be confirmed as the account is built out. The Client Account Lead oversees the entire team structure, ensuring governance protocols, cross-functional collaboration, and operational consistency across all regional portfolios. This model enables responsive, market-aligned decision-making, strengthens accountability, and ensures operational resilience throughout the portfolio lifecycle.

Summary The Client Account Lead serves as the single point of accountability for service delivery, quality assurance, and strategic client engagement across the full life