Financial Aid Advisor

This position provides customer service to students seeking and receiving financial assistance. The position under the direction of the Director/Assistant Directors of Financial Aid will assist in the daily operations of the financial aid office. Salary Range: $33,097 - $46,060-Compensation will be commensurate with the requirements of the position and the candidate’s relevant experience and education.

Assist with regional financial aid operations which include: Assisting Enrollment Specialists Counsel & assist student with filing FAFSA. Assist students/parents through verification processes. Assist with document imaging. Provide customer service and clear communication to students and parents on aid processes. Advise current and prospective students/parents regarding the availability of and application processes involved with obtaining various forms of financial aid. Assist in the maintenance of electronic student files. Assist in monitoring standards of progress for all students receiving financial assistance. Assist in the application, tracking, processing, awarding and disbursement of student aid for those students who qualify, including support to various departments within the college. Assist with loan application processes and disbursement. Process paperwork required by various sponsor agencies such as SNAP, Work One, Vocational Rehabilitation, and Veteran's Affairs. Manage Satisfactory Academic Progress appeal processes. Assist with Federal Work Study Program and placement of students in open positions. Communicate with Systems Office financial aid team members. Other duties logically associated with the position.

Must be able to work independently with minimal direction with ability to assist students with concerns. Must be exceptionally dependable. Must have the ability to multi-task, be meticulous, organized, and able to adjust to rapidly changing situations. Must not be in default on an education loan or in overpayment of a federal grant or loan Preferred Qualifications: Associate degree preferred or significant financial aid experience. Other Requirements: Selected candidate will be subject to background checks including criminal history checks, and any offer of employment will be contingent upon that outcome. Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes: Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution Dental plan with no-cost preventive services and coverage for orthodontia Vision plan with low-cost exams and allowances for glasses or contact lenses Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources Wellness program with opportunities to earn $250 in Wellness Rewards Flexible Spending Accounts for healthcare (limited purpose) and dependent care Retirement & Financial Security 10% employer retirement contribution, fully vested after two years Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage Short-term and long-term disability benefits Educational Benefits Fee remission for employees, spouses, and dependent children Tuition assistance for undergraduate, graduate, and doctoral programs Paid professional development opportunities Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess Flexible work arrangements where available Paid childbirth recovery leave (8 weeks) Paid parental leave (4 weeks) Additional Perks Eligibility for Public Service Loan Forgiveness Additional discounts on gym memberships, transportation, and various retail services Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our