Sr. Cloud Engineer

About Ellucian Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes. About the Opportunity Full-time opening for Sr. Cloud Engineer at Ellucian Company LLC in Reston, VA 20191 (HQ). JOB DUTIES: Cloud Architecture and Infrastructure- Lead the design, implementation, and support of scalable, secure, and highly available cloud infrastructure solutions across public cloud platforms such as AWS or Azure. Infrastructure as Code: Build and manage infrastructure using automation tools such as Terraform or CloudFormation to ensure consistent, repeatable, and auditable deployments. DevOps Enablement: Collaborate with development teams to design and enhance CI/CD pipelines that accelerate delivery while maintaining quality, stability, and security. Monitoring and Observability: Implement and maintain observability solutions (e.g., CloudWatch, Datadog, Prometheus, Grafana) to monitor system performance and proactively detect and resolve issues. Security and Compliance: Apply security best practices for cloud platforms, including identity and access management (IAM), encryption, secrets management, and compliance with industry standards such as SOC 2 and ISO 27001. Hybrid Environments: Support infrastructure for a variety of application types, including cloud-native SaaS applications as well as hybrid systems such as Microsoft Dynamics CRM, SQL Server, and IIS. Automation and Optimization: Automate routine operations and workflows to improve reliability and efficiency, and continuously seek opportunities to optimize cloud performance and cost. Collaboration: Partner with software engineering, product, and support teams to align infrastructure capabilities with application requirements and customer needs. Mentoring: Mentor junior engineers and promote infrastructure engineering best practices across teams. Ownership and Accountability: Take ownership of infrastructure components from design through deployment and operations, ensuring reliable and timely delivery. Continuous Improvement: Stay current with emerging cloud technologies and introduce relevant tools, frameworks, and methods that improve platform quality and team productivity. Problem Solving: Diagnose complex system issues, conduct root cause analysis, and implement long-term solutions that improve resiliency and scalability. Technical Documentation: Maintain clear, comprehensive documentation for infrastructure systems, processes, and deployment procedures.

Gathering: Participate in technical planning and requirements sessions to understand infrastructure needs and translate them into practical, scalable solutions. Peer Feedback: Contribute to technical design reviews and provide feedback that improves infrastructure architecture and engineering processes. Annual Salary: $126,584.00. Employee can work from home from anywhere within the United States -100% remote. The minimum requirements are a Bachelor’s degree or its foreign educational equivalent in Computer Science, Engg, Information Systems, Info Technology or a related field required. Higher degree