Senior ServiceNow Developer

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com DXC Vietnam has been recognized as one of the " Best Companies to Work for in Asia 2025 " by HR Asia Magazine, highlighting its exceptional HR practices and 31-year legacy in the country. The company also earned the special " Most Caring Company Award" in 2025 for prioritizing employee well-being and fostering a supportive, inclusive workplace culture. We are seeking a talented and experienced ServiceNow Developer to join our team. The Senior ServiceNow Developer will be responsible for designing, developing, and maintaining ServiceNow applications and workflows to streamline and automate business processes within our organization.

Application Development:  Design, develop, and implement custom ServiceNow applications and solutions to meet business requirements, including creating workflows, forms, scripts, and integrations. Customization and Configuration:  Customize and configure ServiceNow instances, including setting up roles, access controls, data sources, and system properties to align with organizational needs. Integration:  Develop and maintain integrations between ServiceNow and other systems, such as databases, web services, and third-party applications, to enable data exchange and process automation. Scripting and Automation:  Write and maintain scripts using ServiceNow's scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance. Testing and Deployment:  Perform thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and reliability of developed solutions. Coordinate and execute deployment activities. Documentation:  Document ServiceNow applications, configurations, and processes to ensure proper knowledge transfer and maintenance. Troubleshooting and Support:  Investigate and resolve issues, bugs, and performance bottlenecks in ServiceNow applications and instances, providing timely support to end-users. Continuous Improvement:  Stay up-to-date with ServiceNow best practices, new features, and industry trends, and contribute to the continuous improvement of ServiceNow implementations and processes.

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Hands-on experience in ServiceNow development and administration. Technical Skills: 5+ years of experience in ServiceNow development, including scripting (JavaScript, Glide Record, ACLs), workflow design, and application development. Experience with ServiceNow integrations, web services, and data sources. Knowledge of ITIL processes and best practices. Familiarity with agile development methodologies and DevOps practices. Proficiency in SQL and database management systems. ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are preferred. Strong problem-solving and analytical skills to identify and resolve complex technical issues. Excellent written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders. Meticulous attention to detail to ensure high-quality deliverables and adherence to best practices. Employee Benefits and Perks At DXC Vietnam, we follow a people‑first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal