Digital Imaging PACS Administrator

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges. You are: An experienced Digital Imaging PACS Administrator Applications Support Coordinator The Work: Digital Imaging PACS Administrator Applications Support Coordinator will bring 2+ years of experience in managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. Depending on the client engagement, the Digital Imaging PACS Administrator Applications Support Coordinator   will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas: 1. Document current state business workflows. 2. Assist with the analysis and design of new business workflows. 3. Identify and define detailed product requirements and use cases. 4. Provide input into high level functional specifications. 5. Work with project managers, architects, business analysts and other team members to define metrics and performance goals for the application. 6. Participate in transitioning the requirements and use cases to ensure a clear and complete understanding of the requirements. 7. Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing. 8. Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements. 9. Perform or advise on system configuration and integration setup and assist with testing activities. 10. Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations. 11. Assist in the development and documentation of data requests and source to target mapping. 12. Other duties as assigned.   This work may include implementation, optimization, upgrades, and application support. This role is located in Montreal, Toronto or Mississauga and will require on-site 3 days per week. Here is what you need: Minimum of 2+ years experience in Healthcare IT in PACS Administrator Applications Support Coordinator  role Experience and certification in Synapse (Fuji) PACS Bachelor’s degree or completion of a college program in a related discipline. Bilingual (English/French) – not required English is required for this position, as the incumbent will be expected to interact regularly with English-speaking stakeholders across Canada. Due to the significant volume of interaction with these stakeholders, which is inherent to this role, a reorganization of the company's