Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Consumer and community banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery • Considers and plans for upstream and downstream implications of new product features on the overall product experience • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle • Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders • Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness • Partner with technology teams, architecture, design and Product teams refine requirements. Required qualifications, capabilities, and skills • Utilize agents and agentic methodology to perform day to day tasks • 3+ years of experience or equivalent expertise in product management or a relevant domain area • Proficient knowledge of the product development life cycle • Experience in product life cycle activities including discovery and requirements definition • Developing knowledge of data analytics and data literacy • Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan • Working knowledge of modern data platforms, UI catalog, and data quality tooling • Ability to transform business requirements at an epic level to strong technical requirements at a story level • Strong stakeholder engagement and communication skills; ability to translate technical capabilities into clear business outcomes and articulate trade‑offs. • Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira & Perform discovery tasks to support overall product organization • Hands-on experience with Jira and agile product development/software delivery lifecycle practices Preferred qualifications, capabilities, and skills • Domain expertise in Business Banking • Emerging knowledge of product release and deployment processes • Knowledge of Business Banking account opening and shopping flows and underlying services