Jo Malone London, Covent Garden, Senior Stylist, 37.5 hrs

Senior Stylist Description 
 As one of our talented Stylists you will provide welcoming, authentic and personalized service to our customers in order to achieve all customer service and sales targets. With your passion for people, our company, products and services, you will ensure that each customer has a unique and inspirational in⁃store experience which educates, inspires and delights them. You will also use your exceptional people skills to build collaborative working relationships with the rest of your dynamic team to ensure that the store meets the Company's high standards of visual merchandising. If you are an ambitious self⁃starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications 
 While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Position title: Senior Stylist Division / DePartment: Sales rePorts to: Boutique Manager Direct rePort(s): None Position summary The primary responsibility is to provide outstanding customer service to each customer and to understand individual and team service goals. Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative and housekeeping duties. The Senior Stylist will also understand the individual sales and service goals of the Stylists and help them to achieve their goals by providing help, advice and motivation. resPonsibilities anD tasks customer service anD Performance Achieve the targets set by the Company as communicated by the Store Manager in respect of items per transaction/average £ sale and mix of business. Deliver the highest levels of service by following the Service Checklist to ensure every customer is provided with a fragrance experience that amazes. Ensure that the Three Steps of Service and Our Mission are adhered to at all times. Ensure team executes the Jo Malone service experience with every customer. Coach stylists where necessary and highlight opportunities. events Execute events according to Guidelines as directed by Assistant Manager, Boutique Manager, Senior Stylist, Sales & Education Executive, Education Executive or Education Ambassador. Strive to achieve and exceed targets set for the event. stock Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day. Assist in the proper rotation of stock. Assist with ensuring adequate stock levels on the shop floor and stock rotation. Ensuring that the stock room is kept tidy and highlight any discrepancies or issues to Store Manager. Communicate low on stock and out of stocks to the Boutique Manager. senior stylist Job DescriPtion senior stylist Job DescriPtion maintain Work environment Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day’s business. Maintain a clean and organised work area. Clean as you go. Clean and manage Tasting Bar,™ Wet Test Area and Hot Towel Warmers. Ensure enough towels and hot water are always available. Maintain Fragrance Arc, Discovery Table and Tasting