Senior Procurement Specialist

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are looking for a strategic, analytical, and highly collaborative Senior Procurement Specialist to manage our indirect procurement efforts. In this role, you will be a true steward of the business, managing a portfolio of $25M+ in indirect spend across key categories including Hardware, Software/SaaS and Professional Services. You will partner closely with internal stakeholders to ensure they have the tools, services, and partnerships they need to succeed.

We operate in a unique environment that combines the fast-paced, builder mentality of a startup with the structured, scalable rigor of a corporate enterprise. If you take immense pride in ownership, lead with curiosity, and know how to deliver impactful savings while making it incredibly easy for your stakeholders to do business, we would love to meet you. This is a hybrid role, blending the flexibility of remote work with in-person collaboration at our Bangalore Toast office.

A day in the life (Responsibilities)

• Drive and execute comprehensive sourcing and category management strategies across Hardware, Software/SaaS and Professional Services to align with Toast’s broader financial goals.

• Manage the end-to-end contract lifecycle, negotiating terms that drive measurable cost savings while mitigating risk and protecting the business.

• Champion an exceptional "ease of doing business" by designing frictionless procurement workflows and removing operational roadblocks for internal teams.

• Act as a trusted advisor and business steward, building deep relationships across the organization and guiding stakeholders through the procurement process with empathy and clear communication.

What you'll need to thrive (Requirements)

• Bachelor’s degree in business, Supply Chain, Finance, or a related field.

• 6+ years of dedicated experience in indirect procurement, with a strong background in process improvement and Procure-to-Pay (P2P) optimization.

• Deep expertise in category management and contract management.

• Hands-on familiarity with modern procurement and spend management tools, specifically Zip.

• Demonstrated experience implementing AI use cases within procurement to drive automation, efficiency, or deeper data insights.

• Exceptional verbal and written communication skills, paired with the ability to work effectively across multiple concurrent projects in a fast-paced environment.

• Strong analytical and strategic thinking skills, with a track record of translating complex spend data into actionable initiatives.

• An "ownership" mindset and a natural "learn and be curious" attitude.

• Work timings for the role: 2 PM to 11 PM IST

• This is a hybrid role with 2 days per week in the Bangalore office.

What will help you stand out (Nice to Have)

• Experience working in a multinational or high-growth technology company

• Exposure to SOX-compliant or US-listed organizations

• Experience navigating and driving changes in a hybrid culture that balances startup agility with corporate structure (SaaS or tech industry experience is a major plus).

• Relevant industry certifications (e.g., CPSM, CIPS).

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The