Operational Risk Lead Analyst

This role is part of the Operational Risk Management Framework & Standards group, whose mission is to advance Operational Risk Management practices at Citi, and supply understanding and clarity to its stakeholders. The role will be responsible for the ongoing development, transformation, and maintenance of ORM’s MCA Independent Assessment Program through which ORM oversees the MCA Program design, management, and execution, in alignment with industry practices and regulatory expectations.   The Manager’s Control Assessment (MCA) is Citi’s Risk & Control Self-Assessment (RCSA) Program owned by the 1st Line of Defence, used to manage Operational and Compliance Risks at the granular level and Citi’s primary method for Businesses & Functions to assess their granular Operational Risk exposures. The role involves interaction with stakeholders in businesses, functions, other control teams and across global ORM.

Support the design and maintenance of an MCA independent assessment Program to oversee the MCA design, management, and execution, that is deployed across ORM. Support the development of training and provide subject matter expertise to ORM coverage teams with regards to their roles and responsibilities and the execution of the MCA Independent Assessment Program reviews. Ensure appropriate infrastructure and data is available to support the execution of the MCA Independent Assessment Program, including utilization of AI. Engage and coordinate with specialists from other second line of defense functions in effective challenge of business’ MCA practices. Proactive analyze various MCA data sources to form an independent assessment/ opinion on the adequacy of the MCA Program. Support the development of the annual plan of the MCA Independent Assessment reviews with regards to the MCA Program design and management. Execute periodic/ targeted independent reviews of the MCA Program design and management e.g., Reviews of MCA Standard/Procedures, MCA system, 1LOD MCA Quality Assurance, MCA reports/metrics etc. to assess adherence with related Policies, Standards and/or Procedures.   Identify areas of enhancements in the MCA Program methodology and management. Promote actions to address root causes of the Issues identified and validate their completion and resolution of Issues. Ensure project completion, special assignments and other ad hoc activities as required. Act as SME to senior stakeholders and/or other team members. Be Innovative in developing new ideas and improving current processes by utilizing AI for the oversight of MCA Prepare material for presenting the MCA Independent Assessment Program outcomes to Governance Committees/Senior Management. Diffuse conflict and work toward agreement. Identify emerging risks and opportunities to stated objectives as they arise. What we will need from you: 7+ Relevant years of experience Operational Risk Management, Audit, Compliance, or other control function. Knowledge of operational risk principles and methodologies and tools. Evidence of delivery of results with strong execution skills. Good interpersonal skills and ability to work in a team. Strong planning and organizing skills with the ability to manage and prioritize responsibilities. A proactive and “no surprises” approach in communicating issues. Excellent written and verbal communication skills. Developed interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations. Bachelor’s/University degree, Master’s degree preferred, By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of