Senior Network Operations Engineer (Level 3)

Job Title Senior Network Operations Engineer (Level 3) Location London Corporate Title Assistant Vice President Deutsche Bank is seeking an experienced Senior Network Operations Engineer to join Global Network Services in London. As a Level 3 engineer, you will act as a technical escalation point for some of the bank's most critical network services and infrastructure platforms. You will partner with engineering teams, technology vendors, and global operations organisations to drive stability, resiliency, automation, and operational excellence across a highly complex global environment. This role is ideal for a networking professional who enjoys solving technically challenging problems while influencing standards, mentoring engineers, and shaping the future direction of network operations. You will operate as a network SME and escalation resource across routing, switching, security, load balancing, identity, Domain Name System, and Software-Defined Networking platforms. What we’ll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. You can expect:   Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days’ holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year Your key responsibilities Serve as an SME across multiple networking technologies Drive continuous improvement initiatives focused on reliability and resilience Partner with engineering teams to operationalize new technologies Act as a senior technical escalation point for global network incidents Lead investigation and resolution of complex infrastructure issues Participate in Incident, Problem, and Change Management governance Your skills and experience Enterprise networking experience. Advanced troubleshooting experience across large-scale IP networks Experience with Infrastructure as Code, CI/CD, and DevOps practices Experience operating within highly regulated or mission-critical environments Strong stakeholder management and communication skills Proven ability to lead technical investigations and service restoration efforts Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs How we’ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their  Top 100 Employers . If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on  adjustmentsconcierge@db.com  to discuss. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate