E-Commerce IT Senior Product Manager – Waters

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

 We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 Job Description The E-Commerce Senior Product Manager – IT Business Partner – Waters serves as the primary technology partner for global digital commerce capabilities across plan, build and run activities. Embedded within the global digital product operating model, this role translates commercial and customer needs into a prioritized roadmap and leads delivery and reliable operation of the e-commerce platform. This individual partners with Global Marketing, Commercial, Customer Experience, Service, Finance, Supply Chain, Quality, Legal and IT teams to shape requirements, design scalable solutions, deliver programs and drive operational excellence. The role collaborates with internal teams, strategic vendors and system integrators to improve how customers discover, evaluate, purchase and receive Waters products, consumables and services through digital channels. This leadership position reports to the Waters IT Business Partner and Technology Lead supporting Global Commercial and Digital capabilities. Primary responsibilities will include: Manage and Deliver Plan, Build and Run activities of Global e Commerce Product Model. Collaborate with a Product Owner and be the owner of the Product from IT side. Interpret the business needs and communicate with the IT team. Plan technical upgrades with the Solution Architect to keep the product relevant. Work with the IT Project Manager to collaborate with all IT Vendors to understand dependencies and plan work for boundary releases. The Product Manager will work with the Business Partner as needed to take new work or change requests through the IT boards. Work with the IT Project Manager to follow through defects and get them resolved or dispositioned for later release by collaborating with the Product Owner. Help IT Project Manager with roadblocks in reaching out to the cross teams for support, if there are any gaps. Work with the PMO team for the status and risk associated with each sprint and escalate as needed. Develop deep knowledge of the Waters enterprise and digital technology landscape, including current-state architecture, integrations, data flows and capabilities supporting global commercial operations. Establish and earn value-adding, partner relationship maturity for yourself and for the IT function. Identify and define new opportunities to leverage technology and/or process re-design to advance e Commerce strategy that directly contribute to driving revenue growth, cost