Splunk Dynatrace Production Support Engineer 6566861
- Location
- Charlotte, NC
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 998 approvals (FY2023)
- Posted
Skills
About this role
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities
Strong Technical skills overall Excellent Communication written and verbal Skills Self driven individual who is a continual learner with good project management skills Solid understanding of large scale applications network architectures monitoring and fault management Must have 4 years experience developing alerting and application dashboards using Splunk as well as utilizing APM tools such as Dynatrace Minimum 4 years experience with implementation of synthetic and business process monitoring tools such as SiteScope Glassbox Catchpoint Experience with ticketing systems like Remedy or ServiceNow Strong understanding and exposure with both Windows and Linux Systems Software development experience a plus Well versed with AGILE toolsets JIRA BitBucket Confluence and AGILE methodology 5 years expert level Splunk Architect experience Well versed with search head and indexer clustering topology Hands on shell scripting and Linux Windows system administration experience Some expertise in programming languages such as Java Python andor Windows scripts Thorough knowledge of regular expressions Strong debugging and analytical skills Good communication skills and tenaciousness to drive vendors system admins and others to deliver solutions together Creative individual with a track record of working on and implementing innovative technology solutions This role requires 60% onsite per week at client site and 5 days away mandate by the client per quarter.
Basic Requirements
Must have minimum 4 years experience developing alerting and application dashboards using Splunk as well as utilizing APM tools such as Dynatrace Minimum 4 years experience with implementation of synthetic and business process monitoring tools such as SiteScope Glassbox Catchpoint 5 years expert level Splunk Architect experience Experience with ticketing systems like Remedy or ServiceNow Strong understanding and exposure with both Windows and Linux Systems Software development experience a plus Well versed with AGILE toolsets JIRA BitBucket Confluence and AGILE methodology Minimum High School/GED diploma. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/05/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $26.39 to $63.13 Colorado $26.39 to $54.52 Connecticut $26.39 to $54.52 District of Columbia $28.08 to $58.08 Illinois $24.42 to $54.52 Maine $22.45 to $46.44 Maryland $26.39 to $54.52 Massachusetts $26.39 to $58.08 Minnesota $26.39 to $54.52 New York $24.42 to