Business Analyst II - Product Owner

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Business Analyst II - Product Owner Job Description Summary Business Analyst II – Technical (Product Owner) L8 Overview The UK product team is looking for a Product Owner to join the team working on UK domestic clearing products driving forward enhancements to these products and developing/shaping the requirements for new additional products and services that will leverage the current platforms. The ideal candidate is passionate about working in complex change environment with well established/mature products and services.

A Product Owner is responsible for maximizing the value of the product by managing and prioritizing the backlog to align with business goals and customer needs. They act as the key liaison between stakeholders and the delivery team, ensuring requirements are clearly defined and understood. They also make decisions on scope and priorities to guide the team toward delivering the most valuable outcomes. Key responsibilities: • Owns the working backwards document and vision for feature releases • Identifies gaps and charters new platform capabilities as required • Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product • Compares features for competitive review to inform prioritization within a platform product release Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product • Participates with the business in customer research to inform platform product feature needs • Contributes near-term input (quarterly) for the platform product portfolio and roadmap • Makes trade-off decisions on platform product features • Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests • Exhibits expertise within platform feature area and coordinates with interdependent teams • Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set • Has visibility into the design of the user experience • Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed • Continuously monitors feature development at the feature level • Reviews product demo with the development team against acceptance criteria for the feature set • Prepares launches and monitors platform performances, adoption, and operational health for feature sets • Stays aligned with GTM plans for the feature set • Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership • Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature • Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues • Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them • Independently identifies and researches anomalous performance; escalates findings to senior management • Coordinates internal forums to collect and identify feature-level development opportunities • Owns and manages product documentation; enables self-service support and/or works to