QA Engineer (ServiceNow Tester)

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep   expertise   in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and   operates   some of the world’s most complex technology estates. Learn more on dxc.com     DXC Vietnam   has been recognized as one of the " Best Companies to Work for in Asia 2025 " by HR Asia Magazine, highlighting its exceptional HR practices and 3 1 -year legacy in the country. The company also earned the special " Most Caring Company Award" in 2025   for prioritizing employee well-being and fostering a supportive, inclusive workplace culture .   We are seeking a   ServiceNow Tester (QA Engineer)   with around   2 years of software testing experience   to support testing activities in ServiceNow implementation and enhancement projects. The ideal candidate should possess strong analytical skills, attention to detail, and excellent communication abilities to work effectively with business users and technical teams.

Analyze requirements, user stories, and functional specifications. Create and execute test cases, test scenarios, and test scripts. Perform Functional Testing, System Integration Testing (SIT), Regression Testing, and support User Acceptance Testing (UAT). Validate ServiceNow workflows, forms, catalogs, and system configurations. Identify, document, and track defects through resolution. Work closely with Business Analysts, Developers, and stakeholders to ensure solution quality. Prepare test reports and maintain testing documentation. Participate in Agile/Scrum ceremonies and project discussions. Ensure delivered solutions meet business requirements and quality standards.

Bachelor’s degree in computer science, Information Technology, Software Engineering, or related field. At least 2 years of experience in Software Testing / Quality Assurance. Experience in web application testing. Good understanding of Software Testing Life Cycle (STLC) and defect management processes. Experience writing test cases, test scenarios, and executing test plans. Familiarity with bug tracking tools such as Jira, Azure DevOps, or similar. Basic understanding of Agile methodology. Strong analytical and problem-solving skills. Excellent communication skills in English, both written and verbal. Ability to communicate effectively with clients, business users, and technical teams.

Exposure to ServiceNow platform or ServiceNow projects. Knowledge of ITSM and ITIL concepts. Experience in API testing (Postman, SoapUI). Experience with test automation tools or ServiceNow ATF. ServiceNow CSA certification or willingness to pursue certification. Employee Benefits and Perks   At DXC Vietnam, we follow a people ‑ first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well ‑ being.   Attractive and competitive salary package   Full salary ‑ based contributions to Social Insurance, Health Insurance, and Unemployment Insurance   in accordance with   Vietnamese law   13th ‑ month salary (guaranteed)   Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/ paternity leave , and childcare leave.   Premium Healthcare Insurance (1+1) for employees and dependents   Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well ‑ being   to support   you and your family   Access to the Well ‑ being Hub covering health, mental wellness, and financial planning   Extensive resources to support your onboarding and continual