Field Service Engineer I - Wind Turbines

Work Model: This is a fully onsite role, with work performed at your designated Regal Rexnord office. ____________________ JOB DESCRIPTION: Field Service Engineer I (Wind Turbine) POSITION SUMMARY To succeed as a Field Service Engineer – Wind Turbine Technician, you’ll need to be open to travel to customer wind farms for long periods of time, work independently, have great communication skills, and be well organized. We are looking for a motivated individual with a technical background in servicing wind turbines.  The Field Service Engineer will provide hands on service and aftermarket support for our customers across India (abroad, if needed). He or she will also support our claims and quality department in India (abroad, if needed). The candidate for this position will work closely with our management team based in Pune, Maharashtra. If you’re equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider this a step ahead! ESSENTIAL DUTIES AND RESPONSIBILITIES Ability to do 100% Travel; Passport required Field Service Engineer will travel to support various scopes of work across India, and if needed abroad. The Engineer must be competent to work on wind turbines. Specific trainings and electrical / mechanical competencies are an asset. Engineer must climb wind turbines (upwards of 50m and above) to perform diagnostic testing, installation, troubleshooting, maintenance, and repairs to mechanical, electrical and hydraulic components/systems. Electrical Troubleshooting Hydraulic Troubleshooting Disc Troubleshooting Complete various reports, checklists, and hazard analysis as it pertains to job scope. Participate in company and customer HSE/training programs. Deliver exceptional customer experience/service to our partners in the industry. Follow and implement work procedures for specific scopes of work to inspect, repair, and maintain Wind Turbine components Populate, track and communicate client and company documentation on a daily basis Maintain a clean work area, equipment, and tooling Maintain required training certifications for position (Fall Protection/Rescue Training, LOTO, First Aid/CPR/AED) etc. GWO Working at Heights GWO Manual Handling GWO Fire Awareness GWO First Aid GWO ART GWO BTT GWO SGTT Properly Prepare for each service visit: Investigate scope of work (check with local applications engineer) Gather and review Manuals and Drawings Request pictures and information from site (as needed) Request customer personnel if necessary Perform service while onsite including but not limited to: Verify the brakes, discs, and hydraulic systems are properly installed/integrated Trouble shoot and fault finding during various service jobs Check existing brake system during regular service visits  Groove discs in wind turbine Post Service Visit Write detailed, high-quality reports incl. recommended spare parts Upsell spare parts while on service jobs Secure service contracts with customers Perform field claim jobs Put training programs together for customers  Ad hoc assignments that normally occur in a small office CRITICAL COMPETENCIES Excellent communication skills (verbal and written) Ability to listen to customers wants, needs and expectations Stay on site during service visits until client releases us Technical understanding and background knowledge of wind turbines required Proficient with Microsoft Office products (as minimum Excel, Word and Power Point) Customer Service skills (e.g. ability to communicate with customers promptly) Ability to work in a team environment and share information among peers Ability to handle deadlines and stressful situations QUALIFICATION AND EXPERIENCE Bachelor’s degree in electrical or mechanical engineering required. Combination of education and experience to be considered in lieu of a degree  Or a Wind Program Graduate Minimum of 4-5 years’ experience COMPANY