Engineering Support

Engineering Support This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Networking is a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Provide day-to-day management and support for the HPE (Aruba) support labs. The candidate must be methodical, systematic, self-motivating and be willing to learn new technologies and techniques in a highly dynamic and fast paced environment. He or she must also be a strong team player, and deal well with prioritizing tasks under short time constraint and possess strong written and verbal communication skills. Willingness to work in multiple shifts, weekends, holidays and be on call to support critical situations and to carry out certain system maintenance/installations outside of general business hours as required.

Typical job responsibilities will include: Support lab requirements of end users (TAC & other BU’s) as needed Adhere to lab operational guidelines Ensure lab assets and processes are managed and documented Ensure lab equipment is maintained in operational condition and kept in a professional state Process RMA for faulty hardware Perform maintenance on lab tools (access to databases, backups, customizations) Advise on new tools / technologies and help implement Monitor lab environment, cooling, power etc. Managing relationships with other groups and departments Help plan future lab growth requirements Participating in meetings with the teams involved to workout best practice working with the lab infrastructure Take responsibility to make sure the lab resources are well shared and keep cost under control Workout best practices on backup lab systems and lab service in line with department guidelines.

Prolonged sitting or standing at desk or work area (inside lab or store), frequent moving of materials between racks or stores, racking and unmounting of equipment from racks etc. What you need to bring: Management of network environments and operations in fast paced environment. Strong technical skills across a wide range of network areas, including HPE (Aruba) network products & services Strong written and verbal communication skills Strong organizational skills.  Ability to priorities and handle multiple concurrent tasks.  Ability to carry all tasks to completion in a thorough and timely manner (Meet SLAs) Ability to effectively delegate work where appropriate. Ability to build effective working relationships with 3rd party vendors. Ability to work effectively under pressure. Must function effectively and cheerfully under deadline pressures.

Requirements: Bachelor’s degree or Diploma in any discipline from a recognized university Work Experience: 3+ years of experience in networking domain CCNA / JNCIA / ACA is preferred  What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of