Cloud Applications Consultant

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

An OpenText Content Server Cloud Applications Consultant is responsible for the technical delivery of the CS (Content Server) Platform based solutions. This role has administration emphasis, combined with the consultative skills required to promote the impression of quality and excellence actively fostered within the Customer Success Services.

• Participate and contribute to Project execution phases.

• Participate in the day-to-day administration of the systems, including Incident & Problem Management

• Participate in execution of new implementations, upgrades and patching activities.

• Participate in the advanced configuration of CS software components, in line with project and customer time scales.

• To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources.

• Actively contribute in identifying opportunities for automating day to day activities where possible to achieve operational efficiencies.

• Actively seek new opportunities by working with the customer and the change control provisions provided by the contract, to extend the scope of profitable business.

• Actively use and contribute to the project management standards and quality checks used within OpenText Cloud Services.

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