Distribution On-the-job Trainer (OJT)
Dish Network
- Location
- Suwanee, Georgia
- Employment
- Full Time
- Work model
- On-Site
- Level
- Entry
- Salary
- $24/hr
- Posted
- 1h ago
About this role
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH. Job Duties and Responsibilities Key Responsibilities: Providing certification and recertification training for every operational station in Production, Warehouse, Returns or other areas as assigned by the Training Manager Tracking individual contact hours by course, cell and shift Will assist the training manager/business unit dedicated instructor in preparing the monthly training forecast Will identify training needs that may fall outside the traditional operational OJT needs such as OJT development and Continuous/Process Improvement of training delivery Conduit between floor supervision/management and the training manager Communicates concerns/issues raised by production, warehouse, and Returns Provides input to both the floor and training manager of the deployment of any change in training need or requirements Work with other trainers to further develop their project management skills and provide developmental guidance to enhance their training skills Assist with providing feedback and developing teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials that create diverse opportunities for participants to connect with the content Assist with the testing of trainees to measure progress and to evaluate the effectiveness of education program(s) Work collaboratively with cross-functional teams on SOE reviews, projects, new product rollouts, and process evaluation Ability to flex to the various shifts to effectively support the site's needs This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned. Skills, Experience and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High School Diploma or GED Associate’s degree or 4 years of Manufacturing Operations experience One year of related training experience One year previous experience using a compute Initial training and successful performance as an Associate III/IV or a lateral move from another department Skills and Qualifications: Ability to provide actionable feedback and open to receive feedback Skilled in managing time while balancing multiple tasks/responsibilities, meetings, and certifications Proactively identify gaps and suggest improvements/solutions Working knowledge of training delivery/design/development and evaluation techniques Successful completion MFG Training Department OJT Trainer Certification Ability to effectively interact with all levels of organizational staff Necessary competencies include, organizational, analytical, interpersonal and written/oral communication skills Must be familiar with scheduling protocols and have more than a general knowledge of reporting/tracking mechanisms (Google Suite, Sheets, Docs, Forms etc.) Must be flexible, innovative and have the ability to manage classes/curriculum priorities in a fast-paced, growth-oriented and time-critical environment Ability to add,