Director, Process Optimization - Entegra

The Director of Process Optimization (could also be known as transformation) serves as a strategic partner to internal functional teams, driving the optimization and scalability of Entegra’s operations. At the core of this role is an obsessed client-centric mindset that is continuously improving our end-to-end client lifecycle processes that ultimately deliver an exceptional experience for our clients, partners and team members. This leader will transform the organization's operating model, shifting from manual processes to automated, technology-enabled solutions that support Entegra’s growth ambitions. They will build and own a comprehensive operational transformation roadmap, mapping and re-engineering critical processes to ensure they are systematized, scalable, and repeatable. Ultimately, this role exists to bridge the gap between how the organization operates today and scalability needed to meet our strategi ambitions. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management. Pay Range:   $115940  -  $180070  Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary What’s in it for you Map, re-engineer and systematize critical client lifecycle business processes 40% Build, own and drive the operational/process transformation roadmap 25% Cross-functional partnership (e.g. IT) and stakeholder enablement 20% Performance measurement and continuous improvement (define and track KPIs) 15% What you’ll bring Demonstrated success driving large-scale transformation programs that improve efficiency, scalability, and business performance. Strong understanding of Group Purchasing Organization (GPO) business models, value drivers, and market dynamics. Lean, Six Sigma (Green Belt or Black Belt), or similar process improvement certification preferred. PMP or comparable project management certification preferred. Experience leveraging CRM platforms and technology solutions to streamline processes and support business growth. Exceptional analytical, strategic thinking, and problem-solving capabilities with a data-driven approach to decision-making. Proven ability to influence and partner with stakeholders at all levels, translating complex concepts into actionable solutions. Outstanding communication, collaboration, and change management skills. Ability to thrive in a fast-paced, growth-oriented environment while successfully managing multiple priorities and competing deadlines. Passion for continuous improvement and delivering an exceptional client and employee experience through operational excellence.

Education Requirement - Bachelor’s Degree or equivalent experience Management Experience - 5 years Related Functional Experience - 5 years What we offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire.

At Sodexo, our purpose is to create a