Digital Program Manager

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc.   Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Leader within Digital Product Management. Lead and develop EPM  (Enterprise Project Management) team to support the development of digital products and supporting the Owner’s Experience portfolio including services including cat.com, Shop experience on cat.com, dealer websites and other projects that span across eCommerce and Owner’s Experience. The Digital Program Manager is the owner for Scrum@Scale, Agile and Waterfall frameworks implemented within DPM as needed.

Leading EPM team to ensure that key Digital Product Development deliverables are accomplished according to product roadmap commitments  Planning and monitoring program management to ensure that quality standards are achieved.  This individual will define needed program management processes and communications for cross-functional collaboration .    What You Will Have:   Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.  Level Extensive Experience:  • Differentiates assumptions, perspectives, and historical frameworks.  • Evaluates past decisions for insights to improve decision-making process.  • Assesses and validates decision options and points and predicts their potential impact.  • Advises others in analyzing and synthesizing relevant data and assessing alternatives.  • Uses effective decision-making approaches such as consultative, command, or consensus.  • Ensures that assumptions and received wisdom are objectively analyzed in decisions.  Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.  Level Extensive Experience:  • Employs various group decision-making methods depending on the situation.  • Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.  Program Management (M0260): Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.  Level Extensive Experience:  • Evaluates risks and vulnerabilities, and creates contingency plans.  • Advises others on preferred tools, techniques and methods for estimating program cost and time.  • Conducts regular and ad-hoc program reviews with project managers, team and clients.  • Coaches others in maintaining open communication among project managers and interested parties.  • Oversees reporting requirements, and creates monitoring and control mechanisms.  • Plans, estimates, staffs, organizes and monitors a set of projects within a program.  Change Control: Knowledge of the processes and procedures by which a change is