Agentic Solutions Specialist

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Agentic Solutions Specialist ABOUT MASTERCARD AGENT SUITE Mastercard Agent Suite is Mastercard's global platform for building, testing, and deploying agentic AI solutions across enterprise operations, bringing Mastercard's payments expertise, technology, and insights directly into client environments. Solutions Integration is the team that turns possibility into production. We build the reusable capabilities, patterns, and accelerators that will define how enterprises adopt agentic AI at scale. Those joining now are not inheriting a playbook. They are helping create it.

This is an ownership-first role. As an Agentic Solutions Specialist, you will spend 70-80% of your time hands-on: coding, experimenting, deploying, optimizing, and operating agentic AI solutions. You are not expected to only explore new technologies. You are expected to transform ideas into production-ready capabilities that create measurable business value. Working alongside Solutions Architects, TPMs, Product teams, and clients, you will own solutions end-to-end, from prototype through deployment, observability, optimization, and operational readiness. You are curious enough to evaluate the newest agentic frameworks and disciplined enough to ensure what gets built is scalable, observable, secure, and cost-effective. This role is designed for developers who value autonomy, ownership, technical excellence, and impact.

Own and Deliver - Design, develop, deploy, and support production-grade agentic AI solutions - Build reusable frameworks, accelerators, integrations, SDKs, and agentic capabilities - Develop multi-agent workflows, copilots, orchestration layers, and enterprise integrations - Translate architectural designs into scalable production solutions - Participate directly in client deployments and technical delivery Drive Innovation - Evaluate and test emerging GenAI and agentic technologies - Experiment with new models, frameworks, and orchestration patterns - Rapidly validate new tools, features and ideas - Convert successful experiments into reusable enterprise capabilities - Stay ahead of market trends while aligning innovation with Mastercard's strategic objectives Own Solutions End-to-End - Take accountability from concept through production - Create technical documentation, deployment artifacts, runbooks, and implementation guides - Drive issue resolution and operational readiness - Build solutions that others can confidently deploy, support, and scale Engineer for Scale - Implement observability, monitoring, tracing, and evaluation frameworks - Build with scalability, resiliency, security, and auditability in mind - Design guardrails for reliability, performance, and operational excellence - Optimize solutions for cost, latency, throughput, and production scale Platform & DevOps - Build and working knowledge of CI/CD pipelines and deployment automation - Implement Infrastructure as Code and engineering best practices - Improve developer productivity through reusable tooling and automation WHAT WE ARE LOOKING FOR We Relentlessly Care About the What and the How - Decency Quotient. We hire for IQ, EQ, and DQ in equal measure. - Builder mentality. You love creating things, not just discussing them. - Ownership mindset. You do not leave problems half solved. - Strong troubleshooting instincts and bias for action. - Pride in craftsmanship, documentation quality, and operational excellence. - Comfortable