Leave of Absence Analyst - GSC - US

INFORMATION: The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors Job Description Summary The Leave of Absence (LOA) Analyst – Regulatory & Appeals Subject Matter Expert (SME) serves as a key subject matter expert within the Leave of Absence Center of Excellence, providing advanced expertise and practical application of federal and state leave and accommodation requirements. This role is responsible for administering fully cycle leave requests for all corporate (GSC) assigned colleagues who are based throughout the U.S. This role will support the team by reviewing complex leave requests and claims, evaluating escalations and appeals, interpreting applicable regulations and company policies, and providing well-reasoned recommendations to ensure consistent, compliant, and equitable leave administration. Our Global Support Center/ Corporate Office is in the Energy Corridor- off I10 and N Eldridge. Address: 1390 Enclave Pkwy, Houston, TX 77077 This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.

The Leave of Absence (LOA) Analyst – Regulatory & Appeals Subject Matter Expert (SME) serves as a key subject matter expert within the Leave of Absence Center of Excellence, providing advanced expertise and practical application of federal and state leave and accommodation requirements. This role is responsible for administering fully cycle leave requests for all corporate (GSC) assigned colleagues who are based throughout the U.S. This role will support the team by reviewing complex leave requests and claims, evaluating escalations and appeals, interpreting applicable regulations and company policies, and providing well-reasoned recommendations to ensure consistent, compliant, and equitable leave administration.

Leave Administration Review and support all corporate leave requests for eligibility and accurate processing. Work directly with the colleague and HR as the main POC throughout a leave of absence. Communicate with leave administration vendor as necessary to ensure smooth processing of internal systems, regulatory updates for system enhancements, accuracy and claim support. Partner and communicate with HR regarding LOA related claims and payments including coordinating and applying time o􀆯 for a colleague throughout their leave of absence period. Collaborate with Payroll to ensure proper coding, time tracking, and compensation is applied for colleagues during leave. Ensure compliance with applicable federal, state, and local laws, including FMLA, ADA, HIPAA, and company-specific policies. Provide reporting to HR and management as needed. Regulatory Subject Matter Expertise Serve as a trusted SME on FMLA, ADA/ADAAA, and applicable federal and state statutory leave requirements. Interpret regulatory requirements and translate them into practical guidance for LOA Analysts, Field HR, and business leaders. Maintain working knowledge of evolving federal and state leave legislation and regulatory guidance. Review complex and sensitive LOA cases involving FMLA, ADA/ADAAA, statutory leaves, company leave policies and overlapping leave requirements. Escalations & Appeals Serve as a primary reviewer for complex LOA escalations, disputed determinations, employee concerns, and appeals. Develop clear recommendations for resolution and communicate the rationale to appropriate stakeholders. Partner with Legal, Employee Relations, Field HR, Benefits, and other functions on high-risk or highly sensitive cases.