Internship - AI Developer (IT Customer Experience)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.    As an AI Developer Intern, you will work alongside our engineering team to help build and improve AI-driven features for our customer portal. This is a great opportunity to gain hands-on experience with real-world AI applications, learn from experienced developers, and contribute meaningfully to a product used by real customers.   You'll get exposure to the full development lifecycle — from experimenting with models and prototyping features, to testing and shipping improvements — while receiving mentorship from senior engineers on our team.   What you’ll do

Research, test, and evaluate new AI tools, libraries, and APIs to assess their fit for our customer portal — before they're considered for integration

Build proof-of-concepts (PoCs) to validate ideas, test feasibility, and demonstrate potential features to the team

Assist in developing and testing AI-powered features for the customer portal

Write and debug code under the guidance of senior developers

Help evaluate and fine-tune AI models or integrate third-party AI APIs

Participate in code reviews, stand-ups, and planning discussions

Document your work and learnings as you go

Education:  Currently pursuing a degree in Computer Science, AI/ML, or a related field

Familiarity with Python (or another relevant language) and basic understanding of AI/ML concepts

Curiosity and eagerness to learn — prior professional experience isn't required

Comfortable working independently on research/PoC work, as well as collaboratively with the team

Strong documentation habits — you can clearly explain what you tried and what you learned

Bonus: any personal projects, coursework, or experimentation with LLMs, ML frameworks (e.g., PyTorch, TensorFlow), or AI APIs

Collaboration & Communication:  Effective collaboration and communication skills for working within a cross-functional Agile Scrum team in English.

Problem-Solving:  Excellent problem-solving abilities

Meet your team SAP Customer Portals is responsible to define and implement SAP’s customer & partner portal SAP for Me. SAP for Me is one of the three main digital access points to SAP. In this context SAP for Me is the digital companion for all customers and partners to efficiently manage all their tasks and get insights in all their data related to their SAP collaboration.  The Customer Portals team has about 50 employees located in Germany, China and Romania. We are using cutting edge technologies and managing the agile scrum teams with the SAFe methodology.     Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.   We win with inclusion SAP’s culture of inclusion, focus on