Receptionist

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a   Receptionist   for our   Work Dynamics Business Line     About   JLL   –   We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our   people   and our communities.    Our core values of teamwork, ethics and excellence are also fundamental to everything we   do   and we’re honoured to be recognized with awards for our success by organizations both globally and locally.    If this job description resonates with you, we encourage you to apply even if you don’t meet   all of   the requirements below. We’re interested in getting to know you and what you bring to the table!

Purpose      The Receptionist   will work as part of the   site based   Facilities Management team acting as the first point of contact for all staff, contractors and visitors attending site welcoming them to the site and   assisting   in checking them in/directing them to events/meetings etc. This role would be ideal for an individual with front of house management experience looking for the next step in their career in a fast paced, customer facing environment which is going through rapid expansion.       What this job involves      Meet & greet all those entering the building in a warm,   professional   and polite manner   Answer main incoming phone line and direct calls internally where possible   Maintain confidentiality of all   appropriate communications   and documentation    Assist   with training existing staff and new hires.    Coordinate internal meetings   Record and enter data for guests / contractors attending site   General office duties and other tasks as assigned by Management .     Support building tours for VIP guests to site     Client and Customer Satisfaction:   Service Quality and Delivery – did we deliver what we promised on time with minimal impact on business continuity   Good communication – responsive to the requirements and changes   Deliver ‘best in class’ Customer Service and Satisfaction.   All building users’ needs to recognize them as the specialist for FM services in that building   Embrace and utilize technology to capture and facilitate improvements.   Develop and maintain excellent client relationship based on open and honest communication   Maintain regular contact with   Office   Manager, consult on key   decisions   and advise of incidents,   escalation   and complaints     Desired skills and experience for this job:   Qualifications & Experience:   K nowledge of IT Microsoft applications   i.e.   Word, Excel, PowerPoint   A bility to plan and prioritize   Have strong organizational skills, for records management etc.    Understanding the requirements to deliver the highest level of customer service with excellent