Order to Cash B2C Specialist

Location: Buenos Aires, Argentina Working Pattern: Hybrid, 2-3 days on-site per week

At PMI, we're transforming our business to deliver a smoke-free future. We're looking for an Order to Cash (B2C) Specialist to join our Finance Operations team in Buenos Aires. In this role, you'll support end-to-end O2C processes, ensuring accurate transaction processing, timely reconciliations, excellent customer service, and continuous process improvement.

Impact You'll Own

As an Order to Cash (B2C) Specialist, you'll play a key role in supporting financial accuracy, customer satisfaction, and operational excellence through efficient execution of O2C activities.

What You'll Do Process sales orders, maintain customer accounts, and allocate payments. Perform payment and account reconciliations, resolving discrepancies in a timely manner. Support balance sheet reconciliations and ensure compliance with financial controls. Monitor outstanding balances and support collection activities. Partner with internal and external stakeholders to resolve operational issues and improve service quality. Contribute to financial reporting and maintain accurate transaction records. Identify opportunities to simplify, standardize, and improve processes. Participate in audits, testing activities, projects, and continuous improvement initiatives.

Skills & Capabilities Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field. Experience in Order to Cash, Accounts Receivable, Finance Operations, Shared Services, or similar areas. Fluent English communication skills. Understanding of accounting principles and reconciliation processes. Advanced Excel skills. SAP or ERP experience is a plus. Strong analytical, problem-solving, organizational, and stakeholder management skills. Ability to manage multiple priorities in a dynamic, multicultural environment.

Rewards & Benefits

PMI offers a competitive compensation and benefits package, including hybrid work, additional vacation days, flexible Fridays, Birthday Day Off, caregiver leave, learning and development opportunities, mentoring programs, premium healthcare fully covered by the company, free parking, and more.

Application Process Application Review Talent Acquisition Interview Hiring Manager Interview Functional Assessment (if applicable) Hiring Decision

Equal Opportunities

At PMI, we believe diverse perspectives make us stronger. We are committed to creating an inclusive workplace where everyone feels welcomed, respected, valued, and empowered to succeed. We encourage applications from individuals of all backgrounds and provide reasonable accommodations throughout the recruitment process.