People Operations & Workplace Experience Specialist

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.   Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The People & Talent team at Airwallex is dedicated to attracting, developing, and enabling the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team focused on creating a positive, inclusive, and high-performing environment where our people can grow and do their best work.   Through thoughtful People & Talent programmes, scalable processes, and a deep understanding of our organisation’s needs, we build a collaborative and engaging employee experience that supports Airwallex’s continued growth and success.   What you’ll do This role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical “boots on the ground” partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for EMEA.   You’ll own high-volume, detail-oriented work (onboarding, offboarding, payroll inputs, benefits) while also identifying opportunities to improve and automate processes as we scale. As part of the EMEA team, you will help with our build-out as well as opportunities to contribute to broader EMEA people operations work supporting the Region. This is hybrid based in Berlin ( 4 days a week)   Responsibilities: Own onboarding and offboarding end-to-end, ensuring a seamless employee experience Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting. You will oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep) Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites) Help build and scale a strong in-office culture as the office grows