Cyber Defense, Analyst – Data Loss Prevention

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The Cyber Defense team is responsible for threat detection and monitoring along with Microsoft DLP alert monitoring and Palo Alto URL Filtering profile management across the enterprise. The team reviews potential data loss events, supports policy-level analysis, manages URL filtering change requests, and troubleshoots access issues through defined change management controls. The team works closely with DLP Engineering, Insider Risk, Incident Response, Network Security, SASE/Proxy Engineering, CAB stakeholders, and business teams to ensure operational outcomes are consistent, risk-based, and well documented.

Lead day-to-day Microsoft DLP monitoring operations, including queue management, prioritization, SLA tracking, quality review, and escalation oversight. Guide Analysts during alert triage, evidence collection, case documentation, and true positive versus false positive validation across email, endpoint, Teams, SharePoint, OneDrive, and cloud activity where applicable. Own operational escalation for confirmed, high-risk, repeat, or sensitive data loss events and coordinate with Insider Risk, Incident Response, DLP Engineering, Legal/Compliance, and business stakeholders as needed. Identify recurring false positives, noisy DLP rules, URL filtering policy friction, data classification gaps, and process pain points; translate findings into tuning, policy, and automation recommendations. Lead Palo Alto URL Filtering profile management activities, including policy edits, URL category/profile changes, whitelisting/blacklisting governance, access troubleshooting, exception handling, and operational impact assessment. Manage the change lifecycle for URL Filtering and related proxy governance requests, including intake review, risk assessment, approval coordination, implementation validation, rollback planning, evidence capture, and closure documentation. Support approved change windows, including weekends and non-business days, as most Palo Alto URL Filtering profile changes are implemented outside normal business hours. Participate in weekend on-call support when required to ensure priority URL Filtering profile changes, troubleshooting, validations, and rollback activities are supported during planned maintenance windows. Represent Cyber Defense Operations in Change Advisory Board (CAB) meetings to review upcoming URL Filtering changes, provide operational impact input, support approvals, and ensure business requirements are understood. Develop and maintain SOPs, runbooks, quality checklists, knowledge articles, and operational playbooks for DLP monitoring and URL Filtering profile management. Coach Analysts, review investigation quality, support onboarding, and help maintain consistent operational standards across the team. The Experience You Bring 5+ years of experience in cybersecurity operations, data protection, DLP operations, proxy governance, security operations, or incident