HR Generalist/Associate HRBP

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Are you an HR professional who is interested in working for a 7,000+ employee global software company, with a talented HR team that develops and delivers people solutions to help drive the company’s strategy forward? If so, this could be the role for you. It is an exciting time at Genesys as we usher in a new era of consumer hyper-personalization leveraging our Cloud, AI and 3B+ daily interactions with consumers. It is a time of exciting change at Genesys as we evolve into an AI-first SaaS company while ensuring we continue to meet the needs of our existing customer base. Genesys Hungary is home to 300+ employees, with a strong focus on Software Engineering and technology. This role offers an opportunity to work closely with our Hungary HR Lead and gain broad HR Business Partner experience in a dynamic, international technology environment. What this role is: As an Associate HR Business Partner / HR Generalist, you will work closely with the Hungary HR Lead to deliver a great employee and manager experience across our Hungary organization. You will coach and guide managers on day-to-day people topics, support employee relations and employee experience matters, conduct employee check-ins, manage key elements of our internship program, support recruitment efforts from an HRBP perspective and contribute to talent and leadership development activities. You will also work with people data to identify trends, understand what is happening across the organization and help translate those insights into practical actions. As par t of the local HR team, you will play an important role in maintaining and further developing the strong culture and employee experience of our Hungary office. The role provides an excellent opportunity to further develop your HR Business Partner capabilities while gaining exposure to a broad range of people topics within a global organization. How you’ll work: This is a broad and hands-on HR role covering different aspects of the employee lifecycle.  You will be part of a collaborative local and global HR team, working closely with the Hungary HR Lead, HR Shared Services, Talent Acquisition and our specialist HR teams. You will have ownership of a broad range of day-to-day HRBP activities while partnering with the Hungary HR Lead on more complex employee relations, organizational and business topics. You will be expected to build strong relationships with managers and employees, stay close to what is happening across the organization, and proactively identify where HR support can make a difference. This role offers a combination of hands-on HR work, manager and employee support, program ownership and exposure to broader HRBP topics — with the opportunity to gradually take on greater scope and responsibility.

Partner with the Hungary HR Lead to deliver local and global HR programs and people initiatives across the Hungary organization. Build trusted relationships with managers and employees, providing day-to-day coaching and guidance on performance, engagement, employee relations and other people topics. Support employee relations (ER) cases, partnering with the Hungary HR Lead on more complex matters and ensuring alignment with Hungarian employment requirements and Genesys practices. Conduct employee check-ins and stay close to the employee experience, identifying emerging themes, risks and opportunities across