Professional Services Architect

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

As a Professional Services Architect, you will serve as the primary technical owner for customer engagements spanning SentinelOne EDR/XDR deployments and Prompt Security implementations, taking full ownership from discovery and solution design through to deployment, handover, and long-term customer success. This is a hands-on, customer-facing technical role that calls for deep cybersecurity expertise, clear communication, and a consultative approach to every engagement you lead. Strong candidates will come from cybersecurity vendors, professional services practices, MSSPs, system integrators, and enterprise security teams.

What Will You Do?

• Act as the primary technical owner for customer engagements, leading technical discovery, solution design, and architecture across endpoint protection, identity, cloud security, and security operations with a primary focus on EDR/XDR environments and their integration into the broader security ecosystem.

• Deploy and configure Prompt Security across enterprise scenarios — including employee AI tool access, developer AI workflows, home-grown AI applications, and browser-based controls via enterprise MDM — while advising customers on AI governance, data protection, policy enforcement, and risks such as prompt injection and shadow AI usage.

• Troubleshoot and resolve technical challenges during active deployments, partner with pre-sales teams to scope engagements and contribute technical input into Statements of Work, and work alongside channel partners to provide guidance during joint engagements and build their delivery capability over time.

• Contribute to internal and partner-facing delivery documentation, implementation guides, and technical reference materials, while building trusted relationships with customer stakeholders and representing their technical needs internally.

• Bring technical credibility and a consultative approach to every engagement, ensuring customers achieve measurable outcomes and long-term success with the SentinelOne platform.

What Skills and Knowledge Will You