Quality Assurance Technician

Elite Comfort Solutions, a Leggett & Platt Company, is comprised of hardworking individuals dedicated to delivering innovative, high-quality foam products for the bedding and furniture markets and beyond.  With locations around the globe, we offer a world of opportunities in areas such as business, information technology, and manufacturing. We make life more comfortable. Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design, manufacture, and sell a variety of products for all areas of life. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the automotive, furniture, hydraulic cylinders, flooring, textile and geo components industries. Learn more about the history of Leggett & Platt: https://leggett.com/history   Bedding The world leader in bedding technology. Leggett & Platt has been the driving force in bedding components technology since inventing the bedspring in 1885. Now, we own more mattress industry patents than anyone in the world. Springs, foam, adjustable beds, machinery – our Bedding businesses design, produce, and supply innovative sleep solutions that help you rest comfortably. Learn more about Bedding Components:  L&P Bedding Group         Job Title: Quality Assurance Technician Position Classification: Non-Exempt - Hourly   Job Summary: This position is primarily responsible for the implementation and maintenance of the Quality Management System (QMS) and to ensure that the customer’s expectations are met in an efficient manner.   Qualifications, Knowledge, Education & Experience: Must be at least 18 years of age to perform this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   Essential Duties and Responsibilities:

Make certain that the QMS is established, implemented, maintained, and its effectiveness is continually improved. Responsible for maintaining records for internal quality audits, CAR/PAR program, and management review. Log and track all customer complaints for location and communicate on the status of complaints and/or corrective action requests. Monitor and measure product compliance to customer requirements to be sure customer’s expectations are met and daily duties are performed in a timely manner. Develop and facilitate the approval process of procedures and work instructions and other documentation to support the management system. Conduct or assist with training classes on various customer / QMS related topics. Communicate the quality policy to all people at the facility. Collect data and generate reports to maintain information board(s). Coordinate document and data control process and calibration program. Ensure that timely quality checks are performed per our quality plans. Participate in weekly staff meetings and maintain staff RAIL. Direct business communication with major customers Developing, testing, monitoring, and modifying processes for every defined cycle Planning, calculating, prioritizing, and coordinating quality testing activities Documenting entire cycle of planning and development of products Ensure GMP compliance with customers & industry regulatory requirements Make recommendations by notifying supervisor, to correct problems that could hinder a machine’s performance, reduce output, or affect quality. Control further processing, delivery or installation of