Banamex Business Analyst - Crédito al Consumo

The Product Performance Management Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

The Product Performance Management Specialist partners across product disciplines, assists in the ownership of the product(s) and monitoring drivers for performance Works on the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the product performance team Integrates subject matter and industry knowledge within a defined area and requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business Evaluates variable and, at times, complex issues with major impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources Implements performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities Build consensus and awareness of value proposition throughout the organization and key partners Prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.