Application Config Specialist - SF LMS

Application Config Specialist - SF LMS   Location: Wrocław - 2 days in office / 3 days remote   Let us introduce you to the opportunity at EY GDS Poland, part of EY’s global integrated service delivery network.   As a Senior in Technology Risk, you will be part of a high-performing, international team delivering IT audit and technology risk services to leading global clients.   The opportunity   AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team   Your key responsibilities

Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles. Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies. Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows. Support  activities including enhancements, releases, data migration, testing, and production support. Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns. Integration with third-party applications. Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations. Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design. Support reporting using Plateau reports / Stories. Work closely with HR, L&D stakeholders, and technical teams. Prepare functional documents, test scenarios and Configuration workbooks. Manage content integration (SCORM/AICC packages). Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines. Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights. Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.

Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring. Leader and team player – sets example for business analysts and others to follow Create an open, honest, accountable and collaborative team environment

Skills and attributes for success

SAP SuccessFactors Learning configuration and delivery expertise. Strong understanding of learning management, compliance, and development processes. Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules). Configure learning items, curricula, programs, certifications, and compliance training. Handson LMS integrations with HR Core, Recruiting, Onboarding. Strong knowledge on OCN integration with external content providers. Experience in LMS imports. Experience in custom reports and dashboards for learning analytics (SAC/ORD). Experience using AI assisted tools or copilots for delivery, analysis, or documentation. Working knowledge of automation or intelligent insights in L&D contexts. Experience with reporting, learning analytics, or content strategy. Good knowledge of learning processes and compliance training Strong communication and documentation skills.

To qualify for the role, you must have   Education:

A degree in Computer Science and/or a business related degree or equivalent work experience

Minimum of 10+ years experience in SuccessFactors Learning Management. Minimum 5+ End to End implementation experience or support projects in SF LMS . Experience in global HR/talent management processes. Work experience in a professional services industry preferred.

SAP Certified – Learning Management. At least one additional Talent Management module.

Ideally, you’ll also