Sr. Manager, Business Development

Senior Manager of Strategic Accounts Celebrity Cruises | Australia & New Zealand   About Celebrity Cruises Celebrity Cruises is one of five cruise brands owned by Royal Caribbean Group, headquartered in Miami, Florida, with a local office in Sydney. For more than 35 years, Celebrity Cruises has been redefining premium travel, delivering elevated holiday experiences across a fleet of ships that sail to nearly 300 destinations in more than 70 countries across all seven continents. Renowned for innovation and award-winning experiences, Celebrity continues to set new standards for the industry, with the highly anticipated Celebrity Xcel joining the fleet in Fall 2025.

Celebrity Cruises currently operates fourteen ships across the Caribbean, Europe, Alaska, Asia, South America, and Australia/New Zealand. Since 2010, Celebrity's Solstice Series ships have sailed each summer season in Australia and New Zealand, welcoming both local and international guests to the region. In 2023, Celebrity revolutionised cruising in Australia and New Zealand with the arrival of Celebrity Edge for her highly anticipated inaugural season Down Under.

Why Join Celebrity Cruises? This is an opportunity to lead a high-value portfolio for a globally recognised premium travel brand at a pivotal stage of growth across Australia and New Zealand. You'll combine strategic leadership, commercial ownership and partner engagement while helping shape the future direction of Celebrity Cruises across the region. Working alongside a passionate and high-performing team, you'll have the chance to influence business outcomes, strengthen industry partnerships and represent an innovative brand that continues to redefine premium holidays at sea. Join us as we embark on an exciting journey ahead!

POSITION SUMMARY The Senior Manager of Strategic Accounts is responsible for driving strong commercial performance across the broader Australian and New Zealand retail trade, excluding two key accounts, by exceeding guest, revenue and Average Per Diem (APD) targets. Reporting directly to the Head of Sales, the role has end-to-end accountability for the operational and commercial performance of a diverse portfolio of Trade Partners across Australia and New Zealand, leading the development and execution of effective trade distribution plans. The position ensures trade partners are equipped with the tools, insights and support required to sell Celebrity Cruises effectively. Through robust account planning, commercial management and senior‑level partner engagement, the role drives sustainable, profitable growth and strengthens long‑term trade partnerships across the region. The role also acts as a senior member of the sales leadership team, contributing to broader retail direction, channel performance and commercial decision‑making across ANZ. Interstate and/or international travel is required for this role.    KEY RESPONSIBILITIES   COMMERCIAL PLANNING & PERFORMANCE

Develop and execute integrated sales, marketing and training plans for assigned Australian trade accounts and the New Zealand market aligned to the booking curve and long-term growth objectives. Translate partner, market and consumer insights into clear, actionable multi‑year account plans that deliver sustainable and profitable growth. Produce annual trade account plans, outlining clear initiatives to improve key performance metrics including revenue, passengers, APD and share. Provide operational insight into the Annual Operating Plan, ensuring trade strategies align with broader commercial and distribution priorities. Analyse account profitability, distribution effectiveness and ROI, ensuring initiatives and investment decisions deliver optimal commercial outcomes. Identify and interpret industry, market and consumer trends to unlock growth opportunities across the trade portfolio. Lead the analysis of weekly trading performance, reviewing partner data, identifying