Sr Manager Customer Solutions Insurance Japan

Role Snapshot Division : Insurance Software & BPS (ISB), Customer Solutions Group – APAC Market focus : Japan Reports into : APAC Customer Solutions (Pre-Sales) leadership Languages : Business-level or native Japanese (JLPT N1 or equivalent) and good to fluent English Work model : Office / work-from-home, with travel across Japan and the APAC region   What Makes This Role Distinctive Four requirements sit at the heart of this position. Candidates should be able to evidence all four. Japanese insurance market knowledge : Demonstrable knowledge of the Japanese insurance market landscape — carriers, distribution channels, product lines and operating models — together with a working understanding of the regulations that govern insurers in Japan. DXC insurance offerings : The ability to rapidly understand, learn and demonstrate DXC’s insurance offerings, including the DXC Assure SaaS solution and Smart Apps solutions, and to relate them credibly to client business outcomes. Language proficiency : Business-level or native Japanese (JLPT N1 or equivalent) sufficient to lead discussions, demonstrations and negotiations with Japanese insurance company executives, combined with good to fluent English for daily collaboration with DXC’s regional and global teams. Both languages are required; neither is optional. Independent, hands-on working style : A self-starting, hands-on approach — able to work independently with minimal supervision, learn new solutions quickly, build and run demonstrations personally, and showcase them to clients with confidence.

Japan Market Expertise : Act as the insurance industry expert for the Japan market (Life and/or P&C / General Insurance), applying an up-to-date understanding of the Japanese insurance landscape, distribution models, product constructs and the applicable regulatory environment — including FSA requirements and local data, privacy and reporting obligations — to shape solutions that are viable in-market. Solution Demonstration : Understand, learn and confidently demonstrate DXC’s insurance offerings, in particular the DXC Assure SaaS solution and the Smart Apps portfolio, running hands-on demos and end-to-end proofs of concept on packaged IT solutions built on DXC’s IP, and tailoring each demonstration to the client’s own business scenarios. Solution Development : Develop and drive large and complex business solutions for targeted customers in Japan. Provide in-depth solutions based on specific customer needs, aligned to Japan’s regulatory and market practices, and oversee the holistic solution from a business perspective — considering solution fitment, functional coverage, costs, contract terms, business conditions and the client’s technical environment. Proposal Management : Respond to RFPs, RFIs and proposals for Life and P&C / General Insurance companies in Japan, bringing an understanding of insurance business processes and principles across markets, and developing winning, differentiated responses. Client Engagement and Consultation : Consult with the business leaders of insurance companies on the solutions offered by DXC and articulate their business value in Japanese to enable sales. Establish credibility with existing and prospective clients and cultivate trusted-advisor relationships with senior business and IT executives, demonstrating an understanding of the key business challenges in their markets and how DXC’s technology-enabled solutions address them. Collaboration : Work as the bridge between the client and DXC’s regional and global Product and Delivery teams within the Insurance Software division, co-ordinating experts and SMEs to align the right solution to each opportunity. Leadership and Strategy : Provide leadership and strategic guidance to pursuit teams throughout solution development to ensure alignment with overall DXC sales and client business strategy. Develop high-level operating strategies,