director, Global Legal Operations

Now Brewing - director, Global Legal Operations! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As the Global Legal Operations Director, you will be the senior operating leader responsible for turning Legal strategy into disciplined execution and measurable results. You will partner closely with the Vice President, Legal Strategy & Operations, the Chief Legal Officer, Legal leadership, Finance, Procurement, Technology, and other enterprise partners to build and run a scalable, data-driven, technology-enabled operating model for a complex, multinational retail and manufacturing enterprise. You will lead the day-to-day Legal Operations function, develop a high-performing team, strengthen financial discipline and cost predictability, modernize technology and data, simplify how work gets done, and ensure transformation initiatives move from strategy through implementation, adoption, and sustained business impact. As a director, global legal operations, you will… Lead Global Legal Operating Model & Execution: Translate Legal and enterprise strategy into a prioritized operating roadmap with clear owners, milestones, dependencies, measures of success, and accountability. Design, implement, and continuously improve a scalable global legal operating model, and personally drive priority initiatives from concept through implementation, adoption, and measurable results. Own Financial Management, Spend & Outside Counsel Performance: Run the operational discipline behind Legal budgeting, forecasting, accruals, invoice management, matter budgets, variance analysis, and spend controls. Improve forecast accuracy and cost predictability. Operationalize the preferred provider program through panel governance, rate and fee negotiations, value-based arrangements, matter budgeting, billing compliance, performance scorecards, and active management of firm and vendor relationships. Drive Legal Technology, Data, Analytics & AI: Own the Legal technology roadmap and rationalization of the technology portfolio. Optimize matter management, e-billing, CLM, workflow automation, reporting, and other legal platforms; improve integration with enterprise systems; establish reliable data governance; automate manual work; and responsibly deploy AI and emerging technology where it creates measurable efficiency, insight, or risk-management value. Build Process Excellence, Service Delivery & Global Standardization: Simplify, standardize, and automate core Legal processes across regions. Establish clear process ownership, service levels, controls, playbooks, and best-practice workflows. Measure cycle time, adoption, compliance, and stakeholder experience, and use the results to drive continuous improvement across the Legal department. Run Legal Operations & Service Delivery: Own the day-to-day performance of the Legal Operations function, including matter management, e-billing, accruals, invoice processing, vendor and law firm onboarding, reporting, records, contract operations, intake and workflows, and operational support. Establish an operating cadence that surfaces risks early, resolves issues quickly, and gives leadership clear visibility into performance. Build & Lead a High-Performing Team: Lead, coach, and develop the Legal Operations team. Clarify roles, decision rights, goals, and performance expectations; align capacity to the highest-value work; build succession and development plans; and create a culture of ownership, collaboration, continuous improvement, and follow-through. Drive Transformation & Change Adoption: Lead a focused portfolio of transformation initiatives with clear business cases, milestones, owners, benefits, and measures of success. Partner with stakeholders to drive adoption,