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Head of Product

Pentair

Charlotte, NCFull TimeStaff
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Location
Charlotte, NC
Employment
Full Time
Work model
On-Site
Level
Staff
Posted

About this role

Job Description

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions. We have an opportunity for a Senior Director to lead the Product Management team for Pentair Pool in Charlotte, NC. Reporting to the Chief Product and Innovation Officer of Pool, this individual will be based in our Charlotte office and are expected to be onsite at least three days per week. The Head of Product will define and lead portfolio strategy, market share growth priorities, and product roadmap execution for Pentair Pool. This role translates business strategy, customer segment insights, market dynamics, competitive intelligence, and financial objectives into a clear multi-year portfolio roadmap that supports long-term growth, profitability, quality, and differentiated customer value. This leader will partner closely with Product, Engineering, Quality, Operations, Sales, Marketing, Finance, and business leadership to guide portfolio decisions, strengthen category participation, expand share, shape investment priorities, and ensure successful execution from concept through launch and lifecycle management. You will: Portfolio Strategy, Market Share Growth, and Roadmap: Translate Pool segment strategy into a unified 1–3+ year portfolio strategy and product roadmap across assigned product lines, platforms, customer segments, channels, and use cases. Own portfolio choices on where to win share, expand category participation, enter adjacencies, build differentiated system-level value, and decide what to build, improve, scale, sustain, or sunset. Create a portfolio that works together as a complete customer solution while ensuring each individual product remains competitive on its own merits. Drive portfolio governance and operating cadence to ensure roadmap timing, investment priorities, resource tradeoffs, and commercial plans are clear and executable. Oversee the long-range innovation pipeline to create differentiated, market-shaping solutions and defensible system-level advantages that competitors cannot easily replicate. Define product performance metrics and manage progress against financial, customer experience, adoption, quality, and lifecycle objectives. Maintain close alignment with business leaders on market priorities, revenue needs, launch timing, service requirements, and customer commitments. Product Quality and Customer Value: Improve product management practices, including roadmap discipline, portfolio governance, lifecycle management, and execution accountability. Ensure differentiated customer value through clear product positioning, pricing, packaging, usability, serviceability, and reliability standards. Partner with Quality, Supply Chain and Engineering to improve product reliability, reduce warranty issues, and strengthen overall product performance. Use customer insights, field data, warranty trends, competitive intelligence, and financial performance to prioritize product improvements and quality transformation work. Ensure Go-to-market support efforts, like sales enablement and training, are a part of every product launch and update. Customer Segment and Market Leadership: Build deep expertise in the unique needs of builders, dealers, servicers, retailers, and homeowners, including the different buying dynamics and value drivers across new construction and aftermarket opportunities. Lead structured Voice of Customer programs, field visits, dealer councils, product clinics, and customer research initiatives. Translate customer pain points, unmet needs, latent demand, and

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