Product Manager, Smart Building Platform

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    JLL Technologies Product Manager, Smart Building Platform Team Workplace Management Product The Opportunity JLL manages real estate for some of the world’s largest organizations. Behind the scenes, a small product team is rebuilding how that work happens — replacing disconnected building systems, reactive maintenance cycles, and siloed sensor data with unified operational intelligence and AI-powered workflows. This role sits at the center of that shift. As PM for the Smart Building Platform, you will own a next-generation product that unifies building systems, IoT data streams, and operational analytics to help clients achieve breakthrough gains in efficiency, sustainability, and occupant experience — across portfolios that span millions of square feet. A defining part of this role is knowing how to operate at the edge of first- and third-party product boundaries: building systems, IoT protocols, and CMMS integrations are rarely clean. You will be the person who defines where JLL’s platform ends and where a vendor’s capability begins — and then builds the right thing in the right place. What makes this role unusual:   You are PM for the Smart Building Platform — which means real ownership, not a sub-feature. You will set the roadmap, write the requirements, and be accountable for outcomes.   The AI work here is live, not aspirational. Agentic workflows on MCP architecture, NLQ interfaces into building data, and AI-accelerated prototyping are active investment areas — not backlog items.   Third-party building systems are not black boxes here. You will own the integration strategy for BMS, IoT, and CMMS platforms with the rigor of a first-party product owner.

Smart Building Platform strategy and roadmap You will own the product roadmap for the Smart Building Platform, balancing near-term delivery against long-term strategic vision. That means translating client needs, market signals, and business objectives into a prioritized backlog — and defending those priorities with data. You will ensure the platform stays tightly aligned with JLL’s WPM delivery infrastructure and revenue goals, and evolve the roadmap as the IoT and AI landscape shifts underneath it. Building systems and IoT integration Smart building products live or die on integration depth. You will define the integration strategy for building management systems (BMS/BAS), IoT sensor platforms, and CMMS systems — owning the specs that bridge protocols like BACnet and Modbus with JLL’s data layer. You will work closely with engineering to ensure the platform surfaces building system data in ways that are actionable, not just visible. AI and agentic product development Workplace OS is JLL’s agentic platform, built on MCP architecture and natural language query capabilities. Your job is to define what Smart Building agents should do, and then build and ship them. That includes agents that reach into building systems to retrieve operational data, surface anomalies before they become incidents, and route work automatically based on real-time conditions. This means building working AI prototypes — not just writing specs — to validate ideas quickly before engineering commitment. It means using AI tools (Claude, Copilot, and similar LLMs) as a daily productivity multiplier: synthesizing discovery findings, stress-testing requirements. And it means