Logistics Technician

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc.   When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other.  We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities.  We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live.  Together, we are building a better world, so we can all enjoy living in it. Our  Product Support and Logistics Division (PSLD)  is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence. As a Logistics Technician, you will be responsible for managing supplier relationships and coordinating the flow of aftermarket parts to ensure dealer and customer demand is met. You will collaborate with suppliers, buyers, and engineering teams to resolve supply chain challenges, improve delivery performance, and maintain parts availability that helps keep Caterpillar machines operating in the field. Through proactive problem-solving and cross-functional partnership, you will play a key role in supporting a global aftermarket parts network.

This role is located in Morton IL and does not offer relocation. This role is 1st shift, Monday – Friday. This role is 100% on-site with no opportunity for hybrid or remote schedules This role requires up to 5% domestic travel What You Will Do: Manage a portfolio of approximately 25 suppliers supporting aftermarket parts and ensure adequate supply to meet dealer and customer demand. Collaborate daily with suppliers to monitor production schedules, shipment status, and order fulfillment performance. Drive timely shipments of parts to U.S. Distribution Centers (DCs) to support machine uptime and minimize dealer and customer downtime. Identify and resolve supply chain constraints resulting from high demand, supplier backlogs, or production capacity challenges. Partner closely with procurement buyers to address supplier issues, including increased costs, Minimum Order Quantity (MOQ) concerns, and sourcing challenges. Coordinate with buyers to identify and qualify alternate suppliers when existing suppliers can no longer manufacture required parts. Work cross-functionally with engineering teams and suppliers to resolve material-related issues and support the development of alternative materials that meet product performance requirements. Monitor supplier shipping performance and drive corrective actions to improve delivery reliability and responsiveness. Manage and resolve PartsViz tasks and supplier-related tickets within established service-level expectations. Collaborate with suppliers through Material Requirements Collaboration (MRC) tools to communicate schedule updates, delivery commitments, and date changes. Analyze supply, demand, and inventory impacts to proactively mitigate risks and maintain parts availability. Build and maintain strong supplier relationships to support