Senior Manager Software Engineering

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for a Senior Manager Software Engineering to join our team. This is a Hybrid (3 days in office, San Jose, CA) role, reporting to the Director Engineering in the Exposure Management & Security Operations department. This role leads and grows a team of engineers to deliver high-quality, scalable products in a security-focused environment, driving both team performance and department-wide engineering excellence. They combine hands-on technical credibility with people leadership including developing talent, mentoring, removing roadblocks, and holding teams accountable to commitments. This manager partners with product and engineering leadership to shape strategy, improve processes, and ensure the platform can reliably process petabytes of data for our customers.

What you’ll do (Role Expectations)

• Build, grow, and develop a high-performing engineering team by developing quality engineers, conducting meaningful 1:1s, setting clear measurable goals, and fostering individual ownership and career growth from Software Engineer through Principal

• Drive delivery and accountability by tracking team performance against requirements, schedules, and commitments while holding the team accountable and removing roadblocks that impede progress

• Partner with product management and engineering leadership to build cross-functional relationships and deliver high-quality results to customers

• Champion engineering excellence beyond your team by shepherding department-wide initiatives including process improvements, technology evaluations, architecture reviews, and development of system-level performance metrics

• Provide hands-on technical guidance by leveraging direct experience with enterprise web applications and high-performance data processing to support the team technically, participating in architecture and design reviews, and identifying technical gaps with practical solutions

Who You Are (Success Profile)

• You act like an owner with a passion for the mission, operating with integrity, a bias for action, and navigating seamlessly between high-level strategy and hands-on execution.

• You are a high-trust collaborator who is ambitious for the team, embracing a challenge culture with clear, respectful feedback to build trust and accelerate performance.

• You are customer-obsessed, building deep empathy for internal and external users while anchoring decisions in solving real-world problems.

• You think at scale, connecting day-to-day efforts to the broader company mission and building sustainable solutions, processes, and teams for a global organization.

• You are resilient and adaptable, viewing change as an opportunity, maintaining