Transport Solutions & Consultancy

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Title Senior Manager – Transport Solutions & Consultancy Business unit Work Dynamics – Integrated Facilities Management (IFM) Reporting to Senior Director – Transport Solutions (Pan India) Key stakeholders Transport Solutions Lead, FM Advisory & Solutions teams, Business Development / Sales teams, Account Managers, Client transport SPOCs, Transport vendors and OEM/technology partners Direct reports Individual contributor role; functional oversight of site transport teams, MIS/Billing executives and consultancy project resources as assigned Duties & Responsibilities A. Transport Consultancy & Advisory Delivery Undertake transport consultancy assignments end-to-end, including diagnostics, transport audits, route and occupancy analysis, vendor and cost benchmarking, policy and process reviews, and operating model assessments. Conduct site visits, data collection, stakeholder interviews and workshops as part of consultancy and assessment engagements. Analyse transport data (trip sheets, routing, occupancy, billing, compliance records) to identify cost optimisation, harmonisation and service improvement opportunities. Draft structured reports, findings and recommendations for audits and assessments conducted, including executive summaries, savings quantification, implementation roadmaps and risk flags. Track closure of audit findings and support clients/accounts in implementing agreed recommendations. B. Solutions, Sales & RFP Support Assist Solution Leads in preparing sales pitches, capability decks and proposals for Transport Consultancy opportunities and Transport Operations RFPs/RFIs. Support solution development: scope definition, staffing/effort estimates, commercial inputs, savings simulations, case studies and differentiators. Prepare client-ready collateral (presentations, one-pagers, response documents) and coordinate inputs from operations, pricing and subject-matter experts within bid timelines. Participate in client pitch meetings, site walkthroughs and due diligence visits alongside Solution Leads. Maintain a repository of proposals, benchmarks, templates and win/loss learnings to improve future bids. C. Transport Operations & Account Support Provide strategic oversight of site-level transport operations as assigned, acting as escalation point for transport matters at designated facilities. Maintain and update Vendor Performance Scorecards quarterly; prepare and maintain vendor performance reports. Conduct monthly meetings with vendor management teams and client SPOCs; circulate minutes to senior management and ensure closure of action points. Maintain the vendor contract tracker and coordinate with client teams on renewals and revised addendums. Ensure adherence to all client security guidelines, particularly safety protocols for female employees; escalate deviations through proper channels. Prepare transport plans for BCM situations and actively participate in client BCM planning meetings. Work closely with the billing team on invoice payments and monthly accruals; ensure accuracy of transport costing data and highlight variances to management. Ensure weekly/monthly MIS on operational summary and costs is shared with senior management on time; contribute to the Monthly Management Report (MMR) and Quarterly Business Reviews (QBR). Assist during audit processes, provide audit reports with proper justification, and ensure on-time closure of