Coordinator, Leaves & Accommodations

COORDINATOR, LEAVES & ACCOMMODATIONS About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.

About the team and position Carvana’s People Operations (POps) team is the engine room of our organization. Within HR Operations, the Leaves & Accommodations Team works to compassionately and effectively manage leave and accommodation requests, balancing business needs with employee well-being during life’s most critical transitions.

As a Coordinator, Leaves & Accommodations, you will play an essential entry-level role on our team by supporting the daily execution and administrative lifecycle of our Leave of Absence (LOA) and Americans with Disabilities Act (ADA) processes. Working closely with Leaves Specialists and HR Operations leaders, you will leverage your customer service orientation, organizational skills, and strict attention to detail to ensure seamless support for Carvana team members nationwide.

This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

• Inbox & Triage Management: Monitor and triage the central Leaves inbox daily. Respond to routine team member inquiries regarding medical, parental, personal, and state leaves, and escalate complex cases to Leaves Specialists.

• Intake & Case Setup: Execute daily administrative intake processes for Leave of Absence and accommodation requests across internal systems (AbsenceSoft and Workday).

• Documentation & Data Integrity: Collect, log, and maintain accurate leave-related medical notes, forms, and compliance documentation, ensuring chronological notation and legal confidentiality.

• Return-to-Work (RTW) Support: Partner with Workers’ Compensation Coordinators, direct leaders, and Leaves Specialists to assist with Return-to-Work workflows, confirming team member return status and updating records within 24–48 hours.

• Compliance Tracking: Supports with sustaining operational timeframes to ensure consistent 2-day and 5-day action windows for leave eligibility and accommodation notices.

• Cross-Functional Collaboration: Partner cross-functionally with all Leaves Specialists, HR Operations, Benefits, Payroll, and site leadership to drive administrative tasks to completion.

• Continuous Improvement: Share feedback on friction points to help streamline processes, administrative templates, and communication workflows.

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