Specialist - System Operations (Weekend Support)

We are seeking a Specialist - System   Operations , reporting to the Director of Systems Operations,   to join our team. In this role,   you'll   help ensure the reliability, performance, and availability of critical production systems that support Nasdaq's global business operations.   The   Systems   Operations team   is responsible for   ensuring the reliability, performance, and availability of critical production systems that support Nasdaq's global business operations. Reporting to the Director of Systems Operations, this team plays a key role in   maintaining   highly available   infrastructure and driving operational excellence through automation, monitoring, and continuous improvement. You'll   fit right in if   you're   proactive, detail-oriented, and enjoy solving complex technical challenges. You thrive in fast-paced environments, take ownership of your work, and are always looking for ways to improve processes through automation and innovation.   Shift Information   This role follows a four-day work week with 10-hour shifts.   US (Remote):  7:00 AM – 5:00 PM EDT   Friday – Monday   or   Saturday – Tuesday   Weekend support is an essential part of the role.

Monitor and perform first-level   response and   troubleshooting of infrastructure alerts using HP   OMi .   Troubleshoot file system, memory, and CPU   utilization   alarms on server systems (RHEL, Rocky Linux/CentOS and Windows).   Manage server operations, including hardware maintenance, BIOS updates, RAID components, and virtualization platforms such as Hyper-V.   Perform Linux and Windows server patching, health checks, and activities   required   to   maintain   compliance and ensure system availability.   Automate operational tasks using Python and   Git, and   proactively contribute to process improvement initiatives.   Proactively and independently work on projects as needed.   Manage work through ticketing systems, provide operational support, and collaborate with engineering teams to resolve incidents and escalations.   Create and   maintain   technical documentation, knowledge articles, best practices, and procedures using Confluence.

Bachelor’s degree in Computer Science , Information Technology, or a related field, or equivalent practical experience, with 7+ years of experience supporting enterprise server infrastructure and production environments.   Strong knowledge of Linux and   basic   Windows server administration, including the ability to   identify   and remediate hardware issues using iDRAC,   iLO , and related tools, with a working knowledge of server and networking hardware.   Extensive experience using a programming language such as Python, with basic Ansible/Shell scripting and/or PowerShell knowledge.   Experience working with API calls, extracting datasets, and   utilising   data for analytics and operational insights.   Excellent written and verbal communication skills, including Microsoft Office experience, with the ability to effectively document and communicate technical information.   Self-motivated, reliable team player who consistently works to enhance system performance, improve systems availability, and drive operational excellence.

RHCSA, MCSE, or similar technical certifications.   Experience with cloud technologies.   Familiarity with Splunk, Terraform, Tanium, Ansible Automation Platform, Foreman, Git, or similar tools.   Knowledge of financial services, trading systems, or other   highly available , mission-critical environments   This role is f ully remote / work  f rom  h ome (United States)   Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that